General Manager / License Holder

Job Description

Job Description

Position : HVAC General Manager / License Holder

Location : Norwalk, CT Area

Compensation : $100,000–$130,000 base salary + Bonus + Equity Opportunity

Benefits : Company vehicle (take-home), gas card, cell phone, paid time off (PTO)

Overview :

We are looking for an experienced HVAC General Manager who also holds a valid CT HVAC Contractor’s License to lead operations for a new franchise location. This is an exciting, long-term opportunity to help grow a locally owned business backed by a nationally recognized brand.

In this leadership role, you will oversee the entire business unit—driving profitability, operational efficiency, team performance, and customer satisfaction.

Key Responsibilities :

Lead and manage the day-to-day operations of the business unit, including oversight of all financial and operational performance (P&L responsibility).

Develop and execute business plans focused on growth, revenue generation, and market expansion.

Actively participate in business development and local networking to build a client base.

Create accurate forecasts related to sales, market mix, and profitability.

Stay informed on regulatory changes, market trends, and local competition.

Manage budgets, payroll, accounts payable / receivable, and financial reports.

Oversee pricing structures, labor rates, and vendor negotiations.

Monitor service performance metrics such as call volume, daily sales, and technician productivity.

Ensure job permitting, warranties, and field inspections are completed accurately and efficiently.

Collaborate with other franchise GMs during scheduled calls and meetings.

Recruit, train, develop, and manage operations staff including technicians and administrative personnel.

Skills & Qualifications :

5–7 years of progressive experience in the HVAC industry

3–5 years of leadership or management experience

Strong understanding of P&L, job costing, and business operations

Proven track record of achieving revenue and growth goals

Excellent leadership, communication, and organizational skills

Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.)

Valid driver's license with a clean driving record

Licensing & Certifications :

CT HVAC Contractor’s License (Required)

EPA Certification (Required)

If you’re a motivated leader ready to take your career to the next level while building something meaningful, we’d love to connect with you!