Branch Installation Manager - Denver, CO

Branch Installation Manager Hde-Hdi

Position Purpose : The Branch Installation Manager HDE-HDI (BIM) is responsible for managing installation operations for two independent businesses and their respective job flow processes. The installed products for Home Depot Exteriors (HDE) involves windows and exterior doors while the installed products for Home Depot Interiors (HDI) involves cabinet refacing, countertop, backsplash, home organization (e.g. closet & garage), and bath acrylic liners. Each business requires management of different job flow process methods with HDI operating in a decentralized job management model and HDE operating in a centralized model. The BIM also manages the warehouse and field installation teams including assistant install managers in HDI and installation service managers in HDE with different job duties tied to their respective business. Direct report team duties include job site pre-installation inspections, job in-process site audits, post install services, sourcing 3rd party installers, 3rd party installer compliance, and 3rd party installer line-reviews. Accountabilities include meeting or exceeding installed revenue targets, customer satisfaction install targets, margin, cycle time, backlog conversion, and leading through the THD values to ensure the branch is operating as an engaged team supporting our customers.

Key Responsibilities :

• 30% - Drives results through standardized processes
• 30% - Manages team of installation services managers
• 40% - Responsible for meeting / exceeding performance standards

Direct Manager / Direct Reports :

Position reports to the Field Director Services

Number of Direct Reports : 5

Travel Requirements :

Typically requires overnight travel less than 10% of the time.

Physical Requirements :

Must continuously stand or walk or regularly requires lifting / handling / carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions :

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications :

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Preferred Qualifications :

Construction / home improvement industry experience.

Prior experience working with subcontractors.

Minimum Education :

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education :

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience :

Preferred Years of Work Experience :

Minimum Leadership Experience :

No previous leadership experience

Preferred Leadership Experience :

No previous leadership experience

Certifications :

None

Competencies :

Attracts Top Talent

Builds Effective Teams

Drives Engagement

Customer Focus

Drives Results

Manages Conflict

Strategic Mindset

Excellent communication skills.

Strong time management and organizational skills.

Strong negotiating skills.

Strong business acumen.

Proven problem solving and multi-tasking skills.

Collaborative leadership skills where strong value is placed on partnerships.

Drives Change

Influences Others / Provides Inspiration

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.