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Associated Staffing Incorporated
CollectionsAssociated Staffing Incorporated • Grand Island, NE, US
Collections

Collections

Associated Staffing Incorporated • Grand Island, NE, US
4 days ago
Salary
$16.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
Collections Representative Day Shift | Grand Island, NE
Looking for a career where your customer service skills can make a real impact? We're hiring a Collections Representative in Grand Island, NE! If you're organized, confident on the phone and enjoy helping customers resolve account issues, this is a great opportunity to build a long-term career with room to grow.

Position: Collections Representative
Location: Grand Island, NE
Pay: $16.00/hour during training with the opportunity to earn incentives
Shift: Day Shift
Schedule: Monday Friday, 8: 00 AM 5: 00 PM and Saturdays, 8: 00 AM 12: 00 PM (flexible hours available)
What You'll Do
As a Collections Representative, you'll work with customers to resolve outstanding balances while providing professional, courteous service. This role combines customer interaction, account management and administrative responsibilities in a fast-paced office environment.

Responsibilities include:

  • Contact customers regarding overdue accounts through outbound calls

  • Answer incoming calls and assist customers with billing questions

  • Process payments and issue refunds

  • Resolve billing concerns and customer credit issues

  • Update customer account records and collection activity

  • Work with customers to establish payment solutions

  • Maintain accurate documentation of all customer interactions
What We're Looking For

  • Excellent customer service and communication skills

  • Professional and positive phone etiquette

  • Strong computer skills

  • Ability to multitask and stay organized

  • Patience and the ability to remain calm under pressure

  • Dependable with a strong attention to detail

  • Previous collections, customer service, call center or office experience is helpful but not required
Why You'll Love This Opportunity

  • Day shift schedule with flexible hours

  • Incentive earning potential after training

  • Opportunity to develop valuable customer service and office skills

  • Friendly team environment

  • Long-term career opportunity

If you're ready to join a company that values professionalism, customer service and teamwork, apply today! We're looking to add a motivated Collections Representative to our team as soon as possible.

#gethiredgi
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Collections • Grand Island, NE, US

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