Administrative Assistant

Job Description

Job Description

Anderson Health Services is a dedicated mental health organization providing compassionate, evidence-based care to individuals and families in our community.

We are seeking a detail-oriented, empathetic, and highly organized Administrative Assistant to join our team. This individual will play a key role in ensuring smooth daily operations, supporting both our clients and clinicians in a professional and welcoming environment.

Key Responsibilities

Greet clients and visitors with warmth, professionalism, and confidentiality.

Manage phone calls, emails, and appointment scheduling through our electronic health record (EHR) system.

Maintain accurate client records and ensure compliance with HIPAA and organizational policies.

Assist with billing, insurance verification, and payment processing.

Support clinicians with administrative tasks, including document preparation, filing, and correspondence.

Coordinate staff meetings, maintain office supplies, and assist with program logistics.

Handle sensitive and confidential information with discretion and empathy.

Contribute to a positive, trauma-informed workplace culture.

Qualifications

Education : Associate’s degree or higher preferred; equivalent experience considered.

Experience : Minimum 1–2 years of administrative experience (mental health, medical, or nonprofit setting preferred).

Proficiency in Microsoft Office

Strong interpersonal and communication skills—able to interact with clients experiencing emotional distress with care and professionalism.

Exceptional organizational skills, attention to detail, and ability to multitask in a fast-paced environment.

Understanding of confidentiality, HIPAA, and client privacy standards.

Why Join Us

Meaningful work that supports mental health and well-being in our community.

Supportive, inclusive, and collaborative team environment.

Competitive pay and benefits package.

Opportunities for professional development and growth.