Business Systems Analyst - ServiceNow Implementation

Overview

Business Systems Analyst - ServiceNow Implementation

Austin, TX Contract role

MANDATORY : ServiceNow Implementation experience

Responsibilities

• Work with engineering teams across functions to drive the design, development, and recommendation of systems and work processes that help employees work faster and more efficiently.
• Partner with key business stakeholders to understand their business processes and requirements to come up with robust solutions to vague problems.
• Synthesize and document the business strategy and influence the design of features that improve the reliability of applications and systems by integrating feedback from cross-functional teammates.
• Translate business needs into high-level technical specifications and contribute to building solutions that are reliable, scalable, and secure for the size and scope of the company.
• Identify priorities and the roadmap for meaningful improvements in business analysis and cross-function execution.
• Collaborate with internal business teams and / or third-party vendor teams to contribute to the overall vision, system requirements, and delivery roadmap.
• Take ownership over every part of a project as a subject matter expert, track and maintain progress, mitigate risks, manage expectations with teams and clients, and maintain the big picture.
• Manage stakeholders and escalations, coordinate testing, and work with engineering teams to deploy applications through go-live.
• Task / project management; Drive solution, vision, and strategy; Maintain technical fluency; Demonstrate domain-specific expertise; Focus on customer engagement; Build relationships; Perform data analysis and synthesis; Design and implement solutions.

Qualifications

Location, Type & Compensation

Austin, TX Contract

Base pay range : $90.00 / hr - $95.00 / hr

Benefits and Notes

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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