Franchisee Organization/Location: Medeiros Network Malden, MA
Reports To: Restaurant Manager
Overview
A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.
Responsibilities Include
· Follow Brand standards, recipes, and systems
· Follow food safety standards
· Prepare food and beverages
· Assemble and package orders
· Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
· Maintain a clean and organized workstation
· Clean equipment, service areas, and guest areas
· Stock items, such as cups, lids, etc. at the workstation
· Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
· Meet speed of service standards while delivering accurate orders to guests
· Serve and communicate with guests
· Maintain a guest-focused culture in the restaurant
· Communicate effectively with managers and coworkers
· Organize and maintain stock room and refrigerated areas
Education/Experience
· None
Key Competencies
· Works well with others in a fast-paced team environment
· On time, demonstrates honesty and a positive attitude
· Willingness to learn and adapt to change
· Guest focused
Physical Demands/Working Conditions:
· Standing on feet
· Repetitive motion, including bending, stooping, and reaching
· Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
· Working in a small space
Each franchise organization is an independent employer and thus responsible for making its own recruiting, hiring, and employment-related decisions. These materials and resources are optional for franchisees, and nothing in these materials and resources should be construed as the franchisor being involved in or having control over a franchise employee’s essential terms and conditions of employment. Specific employment-related questions should be directed to your franchise organization’s legal counsel or other professional advisor.
Team Member • Malden, MA, US
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