We are pleased to announce a wonderful opportunity for Food and Beverage Supervisor.
What will you be doing most days?
· Execute and oversee the setup of meeting spaces for banquet and catering events to ensure compliance with banquet event orders with optimal level of service, quality and hospitality.
· Work with and supervise kitchen staff on the timing of food preparation to ensure that meals are ready on time in accordance with specifications on the banquet event order, and are served in a visually appealing manner.
· Supervise and direct the prompt, efficient and friendly serving of all food and beverage for banquets and gallery.
· Work closely with the Sales Team to ensure clients are happy with all aspects of their events including room set up, F&B service, A/V functions and food quality.
· Meet with the clients on the day of event to review the Banquet Event Order and any changes to ensure delivery of a quality product.
· Welcome guests and monitors the dining area during meal time to ensure adequate supplies, that guest needs are met, and supports the hotel’s overall hospitality image and objectives.
· Follow required sanitation procedures for food handling safety. Obtains and maintains any food handling certificates that may apply.
· Assist in ordering of food and beverage items as well as controlling of cost and waste.
· Assist with scheduling staff.
· Respond promptly and appropriately to any guest questions or concerns
· Assist in the selection, training and development of team members.
· Work quickly and independently to resolve operation issues when necessary, ensuring proper follow through with appropriate team members.
· Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.
· Must be professional and hospitable at all times and maintain a professional appearance
· Assist with gallery host/front desk responsibilities as needed.
What are the requirements for this position?
· You have the ability to pass certification tests required to meet health department and brand standards
· You have the ability to work well with others
· You have a customer focus including experience in anticipating guest needs and responding pleasantly and professionally in a variety of settings and situations
· You have strong listening skills to ensure accurate understanding of guest wishes
· You maintain composure to work effectively under pressure and to address and resolve guest problems or concerns
· You have the ability to execute food and beverage events and direct staff strategically to ensure successful events.
· You are approachable encourage effective communication with guests and fellow team members
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
Pay Scale: $17.97 - $40.48/hour
*Rate depends upon state/market and experience*
This property is managed by OTO Development.
Food and Beverage Supervisor • Palo Alto, CA, US
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