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DigitalOcean
Systems Engineer IDigitalOcean • Boston
Systems Engineer I

Systems Engineer I

DigitalOcean • Boston
30+ days ago
Salary
$83,000.00 yearly
Job type
  • Full-time
Job description
What You’ll Be Doing:
  • Work with vendors and internal peer teams on qualifying, onboarding, and delivering new firmware to the DigitalOcean ecosystem
  • Act as Tier 3 escalation on-call for triage, investigation, and resolution of system firmware issues in the DigitalOcean fleet (both customer-facing and internal)
  • Participate in 24/7 on-call rotation with other members of the teamImprove existing firmware and hardware configuration automation/validation, for both hardware platforms and components (such as NIC, Storage and BMC)
  • Engage with hardware vendors about new automation features and existing bugsHelp with development of tooling and associated runbooks to address gaps in operational capabilities around hardware and firmware operations
  • Coordinate with Ops teams on monitoring thresholds, failure modes and alertingAssist in troubleshooting causes of failures and work to prevent them in the future
  • Raise the quality bar in the delivery of our cloud infrastructure by identifying industry best practices and working to adopt them

What We’ll Expect From You:

  • Technical Degree (BS Computer Science/Engineering) or equivalent practical experience
  • Strong understanding of x86 server hardware architecture and subsystems.
  • Ideally, you’ve worked with non-x86 hardware too!Demonstrated professional proficiency in configuration management best-practices (we use Ansible and Chef)
  • Experience automating server firmware components at large-scale using industry-standard tooling (Redfish, IPMI, etc) including a deep understanding of benchmarking, automating test frameworks, and process automation in general
  • Practical knowledge of PXE boot, UEFI, Linux/OS boot, AMI/OEM BIOS distributions, OpenBMC/AMI/OEM BMC implementations, RAID and other storage resiliency technologies, and the full Network stack- from NIC firmware to TCP/IPAdept at Linux (or Unix) operating systems. You’ll be spending a lot of time working in one!
  • Comfortable with version control systems (we use Git) and proficient in at least one programming language (such as Python or Go) Ability to participate in 24/7 on-call rotation with other members of the team
  • Excellent communication skills, both within the team and with the broader company
  • Have an insatiable passion for hardware, both new and old

Compensation Range:

  • $83,000 - $104,000
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Systems Engineer I • Boston

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