Senior Commercial Manager

BESS Service Senior Commercial Manager

Location : Remote / Hybrid - Westborough, MA

Company Overview

LG Energy Solution Vertech, Inc. (LGES Vertech) is a full-service energy storage system supplier and integrator. Using our core strengths of expert service to our customers, unparalleled safety, and excellence in manufacturing, we bring standardized, fully integrated energy storage systems to a rapidly growing worldwide market. Our systems address our customers' needs to reduce capital equipment and installation costs while enhancing system level performance and reliability using automated monitoring systems and analytics across the battery, power conditioning and auxiliary systems. Our AEROS® energy operating system is the engine of innovation to provide advanced control functions allowing our customers to maximize the value of their energy storage assets. Our service capabilities include advanced monitoring and analytics, scheduled maintenance, augmentation, and auxiliary system upgrades. The combination of excellence in battery technology and production coupled with nearly two decades of energy storage integration makes LGES Vertech a leading supplier and integrator in the power and energy markets.

LGES Vertech empowers and expects its team members to assume responsibility and make good decisions, while maintaining a team environment that fosters collaboration and innovation. Our diverse and growing team enjoys competitive salaries, generous benefits, including 100% employer sponsored medical, dental and vision insurance, and flexible working hours.

For more information about LGES Vertech, please visit www.lgensol-vt.com.

Position Overview

Reporting to the Director of Service, the Senior Commercial Manager is responsible for the strategic leadership and operational management of the Service Commercial Management team, overseeing day-to-day commercial business of existing BESS fleet and leading negotiations of large, complex long term service agreements (LTSAs) and high-impact special projects. This role manages a team of employees focused on daily commercial operations and personally leads the execution of complex, cross-functional initiatives that drive business growth and process improvement.

The ideal candidate will be a proactive leader with a passion for customer relationships, commercial strategy, and operational excellence. This role requires strong collaboration with partner groups (Grid Sales, Contract Management, Legal, Supply Chain, Finance, Service Engineering) to ensure successful delivery of routine and strategic objectives.

The Service Commercial Management team is responsible for commercial aspects of the customer relationship from LTSA negotiations to site commissioning and throughout the Service lifecycle. The Service Commercial Management team also supports the field service teams with identifying and securing post commissioning revenue for items including (but not limited to) O&M extensions, software licensing agreements, post warranty service requests, and any other site customizations, upgrades and / or energy augmentation, thereby having a direct impact on future business opportunities with LG ES Vertech's customers.

Primary Responsibilities

Team Leadership & Strategy

• Lead, mentor, and develop a team of Commercial Service Managers and Specialists, ensuring effective handling of day-to-day commercial activities.
• Set strategic direction for the commercial service function, aligning team goals with organizational objectives.
• Own and drive the execution of special projects, including business process design, product development, and program launches.
• Lead negotiations of large, complex long-term service agreements (LTSAs) with sophisticated customers in conjunction with the Grid Sales team.

Day-to-Day Business Operations

S pecial Projects & Strategic Initiatives

Uncategorized & Legacy Work

Cross-Functional Collaboration

Key Knowledge, Skills, Abilities, and Attitudes

Education / Experience