Talent.com
Best Friend Finance
Head of Community (San Francisco)Best Friend Finance • New York, NY, US
Head of Community (San Francisco)

Head of Community (San Francisco)

Best Friend Finance • New York, NY, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

About us

UGLYCASH is both a statement and our way to deliver the difference against everything that is wrong with the traditional — the dishonesty protected by the fine print — the cold and distant financial institutions that easily discriminate based on where you are, who you are, or how much money you have.

We want to do things differently; to change the lack of honesty and fine print for candid transparency and brutal honesty, to change the discrimination for global financial inclusion, to change the cold and distant financial institutions situated at the top of buildings, for a human connection with the people that we serve.

To make it possible, we have built things differently — to offer different services we couldn’t be them, so we wanted to make it clear through our services, that we are not who they are; we needed our name to be a statement to differentiate ourselves, as we come to do things differently. We don’t build trust because of our name. We build trust because of our authenticity, honesty, and human connection. Our name helps us achieve that.

But why? Why do this? We’re driven by a deeper human mission — we believe access to stable currency is a human right, and the disparity in access to financial services fuels the inequality gap and mass migration. It is for this reason — for THE PEOPLE — that we exist and why we must win to serve everyone.

Check us out on:

🔗 Instagram

🔗 TikTok

🔗 Recent overview from Gabo on X (CEO)

We're looking for a Head of Community who will lead UGLYCASH's online and in-person communitites and support functions.

What you’ll be doing:

  • Working full-time in San Francisco (relocation support provided)
  • Manage and grow UGLYCASH's cross-platform online communities (e.g. X, Reddit, WhatsApp, Discord)
  • Create, curate and produce community content (live streams, online resources, social posts)
  • Scale community support and moderation infrastructure (CRM, support ticketing systems)
  • Coordinate and run in-person community events and meetups
  • Collect and synthesize community feedback to influence product development
  • Serve as a public ambassador and figurehead for UGLYCASH

Requirements

What we look for in you:

  • Located in the United States and willing to move to San Francisco after hire (relocation support provided)
  • 3+ years of relevant experience in technology and crypto
  • Experience leading and growing a community
  • Experience scaling and operationalizing customer success systems
  • Operational experience in a crypto startup/project
  • Experience managing and growing a team
  • Very active on social media with an existing following
  • Deep connectivity in / understanding of the crypto ecosystem
  • Great communicator, comfortable talking in public and hosting live events
  • Exceptional detail-oriented operational, project management and organizational skills
  • A relentless, growth-oriented self-starter

Benefits

  • Compensation: We offer a competitive compensation plan that includes cash & the potential for a token grant
  • Healthcare coverage: Comprehensive medical, dental, and vision insurance plans
  • Nomadic/remote work opportunities: Enjoy the flexibility of working remotely for 2 months a year
  • Paid time off: Our policy includes 3 weeks of vacation, sick days, company holidays, and bonus anniversary days
  • Parental & Bereavement Leave: Paid parental leave for new parents, including maternity, paternity, and adoption leave
Create a job alert for this search

Head of Community (San Francisco) • New York, NY, US

Similar jobs

Head of People, North America

Artefact (LinkedIn Job Wrapping)New York, NY, United States
Full-time

Do you thrive on building people functions from the ground up, love partnering directly with leadership to shape culture and talent strategy, and get energized by fast-paced, scaling environments? ... Show more

 • Promoted

Head of State Expansion

GreymatterNew York, NY, United States
Full-time

In the United States, one in five adults experience a mental health illness and over 12 million people have thoughts of suicide.Mental health crises can be some of the most difficult times in a per... Show more

 • Promoted

Director, Youth & Community Initiatives

Center for Justice InnovationBronx, NY, United States
Full-time

Director For Youth Community Initiatives.The Bronx Community Justice Center (BxCJC), one of the Center's newest projects, works to create a safer, more equitable Bronx through community-driven safe... Show more

 • Promoted

Head Coach

Orangetheory FitnessShrewsbury, NJ, United States
Full-time

You were the leader on the playground or the captain in gym class.The one whose team everyone wanted to be on.The one who balanced a take-charge attitude with an ability to make each person feel im... Show more

 • Promoted

Head of People, Prism Media LLC

Family Office ExchangeNew York, NY, United States
Full-time

Head Of People, Prism Media LLC.Prism Media LLC ("Prism Media") is a newly established portfolio company of Soros Fund Management LLC ("SFM"), a global asset manager and family office with approxim... Show more

 • Promoted

Head of People - U.S.

EllipticNew York, NY, United States
Full-time

Elliptic is the leader in digital asset decisioning, we have built the most comprehensive platform for efficiently extracting crypto data and intelligence across blockchains with the greatest accur... Show more

 • Promoted

Head of People & Culture

PoshNew York, NY, United States
Full-time

As our Head of People & Culture, you will own the full employee experience; shaping a culture that pairs an extremely high performance bar with the trust, psychological safety, and stability that e... Show more

 • Promoted

Head of Campus Services

Success AcademyNew York, NY, United States
Full-time

Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike.We are growin... Show more

 • Promoted

Director, Youth & Community Initiatives

The Hague Institute for Innovation of LawBronx, NY, United States
Full-time

Director For Youth Community Initiatives.The Bronx Community Justice Center (BxCJC), one of the Center's newest projects, works to create a safer, more equitable Bronx through community-driven safe... Show more

 • Promoted

Head of People

Knox Systems, IncNew York City, NY, United States
Full-time

About KnoxKnox runs the largest Federal managed cloud, building and operating secure cloud and AI environments that support the U.Our customers rely on Knox to deploy production systems that meet t... Show more

 • Promoted

Vice President of Human Resources, Restaurants

ConfidentialRed Bank, NJ, United States
Full-time

Vice President of Human Resources, Restaurants.The Company is in search of a dynamic Vice President of Human Resources to spearhead the development and execution of HR strategies that align with th... Show more

 • Promoted

Chief of Staff

Simon-KucherNew York, NY, United States
Full-time

To support the teams working on our exciting projects, we are looking for a senior, high-impact Chief of Staff in the United States.Locations include Atlanta, Boston, and New York.We are seeking a ... Show more

 • Promoted

Head of State Expansion

Willow HealthNew York, NY, United States
Full-time

In the United States, one in five adults experience a mental health illness and over 12 million people have thoughts of suicide.Mental health crises can be some of the most difficult times in a per... Show more

 • Promoted

Community Lead, 1440 Broadway

WeWorkNew York, NY, United States
Full-time

As a Community Lead, you are integral to the elevated member experience at your WeWork location.You will report to your building each day and will be responsible for ensuring we meet our members' n... Show more

 • Promoted

Head of People and Culture

NAACP Legal Defense and Education Fund, Inc.New York, NY, United States
Full-time

Legal Defense Fund's bold vision for its Human Resources team is for the organization to be known for its vibrant culture, for supporting its people, and for being a place where top talent comes to... Show more

 • Promoted

Head of Community

BandanaNew York, NY, United States
Full-time

The New Museum is a leading destination for new art and new ideas.It is Manhattan's only dedicated contemporary art museum.Reporting to NEW INC's Director, the Head of Community is a senior member ... Show more

 • Promoted

Director, Community Engagement & Corporate Partnerships

MLSNew York, NY, United States
Full-time

Director, Community Engagement.The Director, Community Engagement is responsible for the day-to-day oversight of the League's community outreach initiatives and will work directly with the Sr.Vice ... Show more

 • Promoted

Director of Community Engagement-51554902

ICLBrooklyn, NY, United States
Full-time

Director of Community Engagement.The Director of Community Engagement is a leadership role responsible for advancing strategic community partnerships, strengthening cross-program integration, and d... Show more

 • Promoted

Community Partnerships Manager

Neighborhood Association for Inter-Cultural AffairsBronx, NY, United States
Full-time +1

Community Partnerships Manager.Join a team where your professional growth directly impacts vulnerable families across New York City by providing crucial housing services and eviction prevention leg... Show more

 • Promoted

Head of People, Bluemercury

BluemercuryLong Island City, NY, United States
Full-time

Bluemercury is a premium beauty and wellness brand within the Macy's, Inc.Built on a service-led, client-first model, the brand has established itself as a destination for curated product, expert g... Show more