Account Manager - HVAC Service Sales

Account Manager - HVAC Service Sales

LONG Building Technologies, Inc. is an Equal Opportunity Employer.

Location : Casper, WY, United States

Category : Sales

Position Purpose : You will be developing new business by marketing and selling Scheduled Service Agreements to property managers and building owners. These Scheduled Service Agreements are for commercial building's heating and cooling systems. LONG is a leader in building heating and cooling systems with an established presence in the market.

Benefits : Medical, Dental and Vision Insurance, Voluntary Life Insurance, Voluntary Accident and Critical Care Insurance, Basic Life, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), 401(k) with Employer Matching contributions, Profit Sharing / Bonus / Commission Program as applicable, Paid Time Off, Paid Community Service Day, 8 Paid holidays, Tuition Reimbursement, Pet Insurance, Legal and IDShield are offered to eligible employees.

Essential Duties and Responsibilities : To perform this job successfully, you must be able to perform each essential duty satisfactorily. Other duties or tasks assigned as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions of this position include but are not limited to :

• Manage and grow assigned territory and / or group of accounts consisting of building owners, end-users, and property managers.
• Develop and implement plans to take advantage of all sales opportunities for assigned customers or territory.
• Adhere to LONG's training and guidance on our sales systems and philosophies.
• Cold calling on the phone and in-person at prospects location.
• Effectively perform needs assessments and develop sales proposals, estimates, specifications, and presentations.
• Work with operations, finance, legal, and other inside and outside resources as needed to obtain the sale.
• Follow through on sold work to ensure satisfactory completion. Ensure a smooth sales-to-operations turnover and monitor progress.
• Assist in resolving customer satisfaction issues and collections as needed.
• Assist customers and potential customers with problems involving the use of company products and services and recommend suitable resolutions accordingly.
• Utilize sale software for sales activity reports, forecast reports, and expense tracking.
• Participate in civic and professional organizations, and sales department meetings, workshops, and seminars. Continue to pursue in-depth product and service knowledge and acquire deeper selling, technical and financial skills.
• Keeps current on market business and product trends.
• Adhere to all LONG safety standards - Other duties as assigned.

Qualifications : 1+ years of sales-related work experience. Moderate related technical and financial expertise. Ability to legally operate a motor vehicle. Understanding of HVAC, energy management, engineering, installation, and construction procedures. Ability to interpret mechanical plans and specifications. Strong oral, written, and interpersonal communication skills. Also demonstrates excellent customer service and computer skills. Ability to interact with all levels of personnel, including upper management. Ability to handle multiple tasks simultaneously. High level of accountability and willingness to take responsibility. Attention to detail.

Preferred Qualifications : Associate degree in engineering, business or a similar field with 2-4 years of related work experience. Any credentials, including LEED GA / AP, CEM, FE, or PE - ASHRAE association. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Physical Requirements :

Environment :

Hazards :

Competencies : To perform this position successfully, an individual must display the following qualities. LONG expects its employees to understand and meet customer needs, collaborate effectively with colleagues, manage potential hazards and risks, and engage with and contribute to the community. These values are part of our core values used as performance metrics and are integral to company culture.

LONG Building Technologies, Inc. is a leading provider of HVAC equipment and contracting services, serving commercial clients. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering innovative solutions and exceptional service. Our company operates in an environment where unions play a significant role, ensuring fair labor practices and adherence to industry standards. At LONG Building Technologies, we don't just accept difference - we celebrate it, and we thrive on it for the benefit of our co-workers, our customers, and our company. We are proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.