Senior Business And Marketing Operations Manager
Job Title : Senior Business & Marketing Operations Manager
Location : San Francisco, CA (Candidate must be local to San Francisco and work onsite 2-3 days / week.)
Duration : 12 months
Contract Type : W2 only
Pay Rate : $95.07 / Hour
Role : Seeking a collaborative Senior Business & Marketing Operations Manager to support Client's Product Marketing team. Ideal for those looking for a high-impact role who thrives at the intersection of strategy, operations, and execution. This individual will work closely with PMM leadership and partners in Product, Marketing, Finance, and GTM to enhance business performance and operational systems.
Responsibilities
Strategy & Business Operations
- Partner with Product Marketing leaders to translate strategic plans into operational execution that delivers measurable business impact across pricing, packaging, segmentation, growth planning, and go-to-market
- Coordinate and lead operational cadences, such as QBRs, roadmap reviews, business health reviews, and objectives and key results tracking
- Support annual planning cycles, executive deliverables, and achievement tracking across initiatives
- Monitor category performance, surface insights from product, marketing, and customer data, and drive action in collaboration with Analytics and Finance
- Coordinate cross-functional alignment and proactively identify risks, misalignments, or decision bottlenecks
- Develop executive communication assets : craft clear and persuasive narratives to support reviews, decisions, and partner alignment
Marketing Operations
Engage with the global marketing organization to assess and boost marketing program efficiency across campaigns, launches, and customer segmentsSupport development of marketing investment strategy and help align program spend to strategic objectivesTrack and report on marketing funnel metrics, working closely with GMO and performance marketing teamsOptimize campaign planning, execution, and reporting workflows to improve visibility, accountability, and speedProgram Execution & Change Enablement
Lead key projects that span product, marketing, and go-to-market teamsfrom concept through executionEstablish structure for ongoing and ad hoc initiatives, applying program management rigor to ensure delivery and alignmentBring a mentality of continuous improvementidentifying inefficiencies, proposing solutions, and streamlining executionRequired Skills
57 years of experience in business operations, strategy, or marketing operations in a tech or SaaS environment (consulting background a plus)Strong analytical and problem-solving skills with ability to synthesize complex data into insights and decisionsExperience supporting senior leadership and communicating effectively across levels, including executive forumsFamiliarity with marketing funnels, product metrics, planning tools, and financial modelingExcellent communication and storytelling abilitieswritten and verbalComfortable working in matrixed environments, with a track record of cross-functional influenceExcellent critical thinking skills with a bias toward action and simplificationStrong sense of ownership and organizational and project management skills with the ability to balance multiple prioritiesEducation : Bachelor's degree required; MBA or advanced degree preferred