Medical Assistant

CASE MANAGEMENT:

• Provides a combination of direct service and service coordination, with internal and external resources, to assist the client with achieving identified treatment plan goals.
• Demonstrates a comprehensive knowledge of community services and resources (including peer, natural, and community supports) and actively encourages individuals to access them.
• Advocates for the client when appropriate to attain services and benefits to further recovery goals.

CRISIS EVALUATION/INTERVENTION:

• Utilizes appropriate crisis intervention techniques for client stabilization.
• Accurately screens for risk to self, others, property and the presence of grave disability and makes appropriate referrals.
• Documents and reports and/or notify as required by law.
• Applies QPRT (Question, Persuade, Refer or Treat) principles in assessing risk and in safety and treatment planning.
• Develops and documents appropriate safety plans.

SERVICE NOTES:

• Completes all required service notes according to Comprehensive Healthcare’s guidelines, policies and procedures regarding format, content and timeliness.
• Language used in service notes is respectful, clear, descriptive, concise and client-centered.
• Service notes accurately depict treatment modalities and interventions provided within the clinician’s scope of practice and according to treatment plan
• Service notes accurately reflect and depict client status and progress consistent with assessment and reassessment data, problem statements and treatment plan goals and objectives.

VITALS:

• Demonstrates the ability to correctly take a client’s blood pressure and pulse with the machine and manually.
• Demonstrates how to correctly measure client’s weight and height.
• Documents client’s vitals in electronic health record.
• Sends a copy of the client’s vitals form along with the progress report, to the telehealth provider if applicable.
• Notifies nurse and/or provider if client’s vitals are not within normal limits.
• Observes collection of urine specimen through one-way glass. Maintains urine drug screen schedule and follows established chain of custody procedures for processing urine samples to be sent to testing lab. Documents incoming urine test results in client log book, prepares result slips for clients and routes to primary clinician and nurse.

COORDINATION OF PRIMARY CARE SERVICES:

• Serves as the primary link between Comprehensive and medical clinics located within Comprehensive facilities.
• Serves as a primary resource for Comprehensive for identifying issues with practices, policies, or logistics that could affect successful integrated healthcare.
• Prepares a summary of upcoming Yakima Neighborhood Health Services (YNHS) client appointments, which includes medication management notes, recent labs and relevant concerns.
• Coordinates schedule for primary care provider appointments for identified clients. Coordinates services with the behavioral health treatment team, including ensuring that appropriate residential and opioid treatment program paperwork is processed and available for Comprehensive staff.
• Facilitates medical records and lab results exchange of information before and after client visit.
• Assists with medication refills or urgent situations if needed.
• Ensures that the YNHS clinic is used as intended with a focus on establishing care for those with serious mental illnesses, completing residential clearances and serving opioid treatment program clients
• Serves as liaison when YNHS are not on site.

Qualifications:

• Current certification for Medical Assistant in Washington (MA-C)
• Driver's license, vehicle liability insurance, and satisfactory driving record
• In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening.

What Comprehensive Healthcare Can Offer You
Training and Development

• A variety of career opportunities in a wide range of settings with room for mobility and promotion
• Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs

Innovative Program & Services

• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits

• Competitive salaries within our communities and industry
• Healthcare coverage for employee and qualified family members
• Generous vacation, paid holiday and sick leave policies
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
• Agency-funded life and disability insurance program
• Tuition reimbursement programs to support employees pursuing additional education
• Employer-funded student loan repayment assistance

Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.