Product Manager : Mobile Knowledge Base App

We're looking for a dynamic individual to spearhead our mobile knowledge tool that supports sellers on the go with training and quick-hit job aids. As an App Maestro with Content Guru status, you'll orchestrate the symphony of our platform's performance, ensuring every user experience hits the right notes while prioritizing user engagement. Additionally, your product and project management skills will ensure all elements come together seamlessly.

DSI, a premier Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a Mobile Knowledge Tool Product Manager. This position will be responsible for coordinating the product roadmap, training content, materials, and processes, specifically for sellers and support agents.

• Conduct and manage the mobile knowledge tool’s day-to-day operations, delivering an exceptional end-user experience that ensures optimal performance, useability, and reliability.
• Define and prioritize product requirements, ensuring alignment with strategic objectives and customer needs
• Establish and maintain content production workflows, schedules, and quality standards to ensure timely delivery and high-quality output.
• Work closely with the development team to translate product requirements into actionable development plans and drive timely delivery of product releases.
• Lead go-to-market strategies for product launches, including developing messaging and positioning collateral to drive awareness and adoption.
• Collaborate with trainers, content developers, and partners to prioritize features, enhancements, and bug fixes based on user feedback and business objectives.
• Develop and implement content strategies aligned with company goals and target audience, ensuring a consistent and engaging user experience.
• Oversee the creation, curation, and publishing of high-quality content across various formats including articles, training, videos, graphics, and interactive elements.
• Analyze app usage data, user feedback, and market trends to identify opportunities for content optimization and new feature development.
• Conduct regular content audits and performance assessments to measure the effectiveness of content strategies and identify areas for improvement.

Computer / Technical Skills

Other Requirements