A company is looking for a Call Center Representative to support customers through inbound calls.
Key Responsibilities
Handle inbound calls to assist customers with their insurance needs and offer additional products
Provide support for customers involved in accidents by setting up new claim reports and demonstrating empathy
Multitask effectively while navigating multiple computer systems to ensure customer satisfaction
Required Qualifications
A minimum of two years relevant work experience or two years post-secondary education
Property & Casualty license required for sales roles; opportunity to obtain during training
Ability to work full-time, including evenings and weekends
Designated workspace free from distractions and high-speed internet connection required
Must be able to connect company-provided hardware directly to the router or modem
Call Center Rep • Tampa, Florida, United States