Talent.com
Hyatt Place Phoenix/Downtown
Front Desk/Guest Services AgentHyatt Place Phoenix/Downtown • Phoenix, AZ
Front Desk/Guest Services Agent

Front Desk/Guest Services Agent

Hyatt Place Phoenix/Downtown • Phoenix, AZ
30+ days ago
Job type
  • Full-time
Job description

Hyatt Place Phoenix/Downtown, a 238-room hotel, has an opportunity for you!

Are you an enthusiastic team player who enjoys interacting and providing exemplary service to customers? Do you have a pro-active nature and an "I can help you" attitude and enjoy working with a team that appreciates it? Do you enjoy a variety of activities, are fast thinking and possess good follow through skills to ensure the job is done right?

If the answer is YES, Hyatt Place Phoenix/Downtown and Pacific Hospitality Group is looking for you!

Job Summary:

The Front Desk Agent creates a positive experience for all guests by delivering professional and pleasant service. You are responsible for ensuring that the check-in and check-out processes are smooth and efficient and are also responsible for performing other Front Office responsibilities.

Essential Duties/Responsibilities:

  • Greet all guests with a warm welcome
  • Check guests in and out of rooms, as well as assigning rooms to guests
  • Answers telephones and takes messages when needed
  • May make, confirm or cancel guest reservations
  • Assists guests when shuttle services are requested
  • Computes bills and collects payment for guests
  • Replenish Computer Paper Supply
  • Assist Night Audit team members with posting and balancing of shift work
  • Attend all meetings as requested or assigned
  • Special projects as assigned by management

Job Requirements:

  • Must be willing to work weekends and holidays
  • Ability to interact with all associates and guests of the hotel
  • Must be able to stand for an 8-hour shift
  • Ability to work semi-independently without direct supervision by following all Hyatt Place standards
  • Intermediate level computer skills and knowledge of MS Excel required
  • Ability to work under minimal supervision
  • Read, write and speak English fluently
  • Must be able to count cash and make change
  • Ability to communicate effectively with the public and other associates
  • Must be lift more than 25lbs.

Ideal candidates will have:

  • Guest Service/Front Office experience
  • Hotel experience preferred
  • High School Diploma/GED

Physical Requirements:

While performing the duties of this job, the employee is frequently required to sit, and push/pull, the employee is constantly required to hear and talk. The employee must occasionally walk, climb stairs, stand, crouch/bend/stoop, reach, smell, and grasp and lift objects weighing up to 50 pounds. Specific vision abilities constantly required are near vision and occasionally required include close and far vision. Finger dexterity is required to operate a computer keyboard and calculator.

For more information about this hotel and Pacific Hospitality Group (PHG), click on Hotel Portfolio tab and About PHG.

Hyatt Place Phoenix/Downtown is an equal opportunity and E-Verify Employer M/F/V/D

Create a job alert for this search

Front Desk/Guest Services Agent • Phoenix, AZ

Similar jobs

Front Desk Agent - FT

Omni Hotels & ResortsTempe, AZ, United States
Full-time

This team member will be responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay.Front Desk Agents make ... Show more

 • Promoted

Inbound Reservation Agent - Central Reservations

Aramark Corp.Phoenix, AZ, United States
Temporary

Job Description The Inbound Reservations Sales Agent assists our valued guests with booking new lodging, tour, and activity reservations.They also handle general customer inquiries and provide ext... Show more

 • Promoted

Customer Service Manager

Goodwill of Central & Northern ArizonaMaricopa, AZ, US
Full-time

N John Wayne Pkwy Maricopa Arizona, 85139, +1 (520) 3487585.Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and N... Show more

 • Promoted • New!

Front Desk Agent

Marriott Hotels & ResortsScottsdale, AZ, United States
Full-time

Our jobs arent just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.Our Guest Experience Experts take the initiative to del... Show more

 • Promoted

Guest Service Agent - DoubleTree Suites by Hilton Phoenix - $19.70/hour plus benefits

DoubleTree Suites Phoenix AirportPhoenix, AZ, United States
Full-time

Guest Service Agent - DoubleTree Suites by Hilton Phoenix.This is a Full time position eligible for Group Health Benefits including Medical, Dental and more.Medical, Dental & Vision Insurance.Volun... Show more

 • Promoted

Remote Benefits Advisor (50k-90k per year)

Professional CareersParadise Valley, Arizona
$50,000.00 yearly
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Front Office - Front Desk Agent

Pacific Hospitality GroupPhoenix, AZ, United States
Full-time

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach.We are a family focused company committed to long-term holds that ena... Show more

 • Promoted

Curacao Phoenix - Service Desk Agent

Adir International LLCPhoenix, AZ, United States
Full-time

The Service Desk Agent serves as the in-store representative that helps customers that helps customers navigate any problems or issues with products that they have purchased at Curacao.Whether effi... Show more

 • Promoted

Guest Relations Agent

Marriott Phoenix Resort Tempe at the ButtesTempe, Arizona, United States
Full-time
Quick Apply

The Guest Relations Agent  will provide hotel support and services in accordance with Marriott’s Core Ambitions, Purpose, Brand Identity, Values, and Sprit to Serve.The Guest Relations Agent t... Show more

Work From Home Call Center Agent - Part Time Panelists Needed

ApexFocusGroupAlhambra, Arizona, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experienc... Show more

 • Promoted

Front Desk

Dave & Buster'sPhoenix, AZ, United States
Full-time

Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs.Plus, your co-workers are awesome!.Dav... Show more

 • Promoted

Dental Hygienist

US NavyCarefree, AZ, US
Full-time

Navy is currently offering a new, limited-time pilot program to join as a Hospital Corpsman specializing in Dental Hygiene (HM/DH).This exclusive initiative provides a fast-track to advancement wit... Show more

 • Promoted

Hyatt Place Phoenix North - Front Desk Agent

Aimbridge HospitalityPhoenix, AZ, United States
Full-time

Join Our Team as a Front Desk Agent!.The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells.You're the face of the ho... Show more

 • Promoted

Front Desk Sales Associate

Massage Envy PCRKPhoenix, AZ, United States
Full-time +1

Join our team at Massage Envy as a.Massage Envy, using your skills to build relationships, promote our premium services, and convert inquiries into memberships and product sales.This is a high-ener... Show more

 • Promoted

Front Desk / Guest Service Agent - Best Western Downtown Phoenix

Sunridge Hotel GroupPhoenix, AZ, USA
$16.00 hourly
Full-time
Quick Apply

Front Desk/Guest Service Agent Relief.Front Desk Guest Service Agent - Scheduling dependant on seasonal hotel needs.Accommodates guests of the hotel by performing the following duties.Greets, regis... Show more

Front Desk Agent

Hermosa InnParadise Valley, AZ, United States
Part-time

About us:Located in Paradise Valley, The Hermosa Inn is a boutique luxury retreat recognized as the #1 Arizona Resort in the 2024 World's Best Awards by Travel Leisure and honored with the prestigi... Show more

 • Promoted

Guest Service & Sales Agent

Great Wolf Resorts, Inc.Scottsdale, AZ, United States
Full-time

Incentive opportunities: Pack Members in this role may earn additional performance-based incentive pay.Recent averages reported for this position have ranged from $2-$5 per hour.As a Guest Service ... Show more

 • Promoted

Front Desk Agent

Lumek VisualsPhoenix, AZ, USA
$3,775.00 monthly
Full-time
Quick Apply

Front office operations, visitor coordination, scheduling, and administrative support related to company services and internal office functions.Greet and assist visitors and clients professionally.... Show more

Outpatient Family Medicine in Hilton Head & Bluffton, SC

Enterprise Medical ServicesHilton, US
Full-time

Live, work, and play by the beach every day! A large regional health system is looking to bolster its Primary Care team by adding several more Family Medicine physicians to its team.Full-time, empl... Show more

 • Promoted

Front Desk Agent - Hotel Adeline

Hotel Adeline ScottsdaleScottsdale, AZ, United States
Full-time

Welcome to Pyramid Global Hospitality, where people come first.As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environmen... Show more