Revenue Cycle Manager

Revenue Cycle Manager (RCM) Rocky Mountain Laboratories – Draper, UT | Tempe, AZ | Austin, TX About Us Rocky Mountain Laboratories specializes in molecular diagnostics for infectious diseases and toxicology.

We are dedicated to delivering accurate and timely diagnostic information and are committed to improving healthcare outcomes through cutting-edge diagnostics and a customer-focused approach.

Position The Revenue Cycle Manager (RCM) oversees all aspects of laboratory billing operations, including direct supervision of our offshore billing team based in the Philippines.

This role ensures timely and accurate claims submission, proper coding, revenue cycle optimization, and payer compliance.

The ideal candidate has extensive experience in laboratory billing, proven leadership skills, and is a Certified Professional Coder (CPC).

Responsibilities Supervise and lead a billing team of ~40 individuals, including offshore team members in the Philippines Oversee the end-to-end billing process for molecular diagnostics and toxicology services Ensure accurate CPT and ICD-10 coding for all laboratory procedures in compliance with payer requirements Manage denials, appeals, and reimbursement issues within required timelines to optimize revenue cycle performance Develop and maintain billing policies, workflows, and training to improve efficiency and compliance Collaborate with the laboratory, finance, and IT departments to resolve billing-related concerns Analyze billing data and generate reports to identify trends and areas for improvement Maintain up-to-date knowledge of billing regulations, payer changes, and industry standards Serve as a point of escalation for complex billing issues or client concerns Perform other duties as assigned by management Qualifications Minimum of 3 years of direct experience in clinical laboratory billing (molecular / toxicology preferred) Minimum of 3 years of supervisory / leadership experience managing at least 15 direct reports Strong understanding of laboratory billing guidelines, CPT, ICD-10, and payer-specific requirements Demonstrated leadership ability, including experience managing offshore or remote teams Excellent organizational, communication, and problem-solving skills Hands-on experience with medical billing and EHR systems (AdvancedMD or similar preferred) Ability to analyze data, generate reports, and drive process improvements Comfortable working in a fast-paced, compliance-driven environment Education Certified Professional Coder (CPC) – Required Associate’s or Bachelor’s degree in business, healthcare administration, or related field preferred Schedule Monday to Friday, 9 :

• 00 AM – 5 : 00 PM MDT Hybrid schedule : Candidates must be based in  Utah, Arizona, or Texas  and able to commute to one of our locations :   Draper, UT; Tempe, AZ; or Austin, TX, offices  a few times each month.

Job Type Full-time, W2 Salary $90,000 – $130,000 annually, depending on experience (final offer determined by the hiring manager, not the recruiter) Relocation assistance available on a case-by-case basis Benefits for Full-Time W2 Employees Health, Dental, and Vision Insurance Paid Time Off (21 days annually for employees working 40+ hours per week) 7 Paid Holidays 401k HSA Short-term & Long-term Disability Voluntary Life Insurance AD&D Benefits begin 60 days after the first full month of employment Ability to Commute / Relocate Draper, UT; Tempe, AZ; or Austin, TX :

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