Community Liaison

POSITION SUMMARY

Reporting to the Administrator for the Hospice, our hospice is looking for a Full Time Community Outreach Director for our Hospice Corporate office. The Community Outreach Director is responsible for increasing patient census, managing referrals, and overall promoting our growing hospice to new members. You will be critical to act as the liaison between families in need and the hospice to determine best next steps for them.

ESSENTIAL DUTIES AND RESPONSIBILITIES

In addition to all components of the above position summary, the following "Essential Duties and Responsibilities" are essential to successful performance in this position :

• Ensure patient census is exceeding company expectations.
• Assist prospective patient / family in making informed decisions regarding Hospice care via assessment and education.
• Participate in community and organizational programs, making presentations and joining as a member where appropriate, to facilitate a broader knowledge of the Hospice philosophy and to promote Comfort Life Hospice services.
• Initiate ongoing contact with a prospective patient via telephone, personal visits, and home visit activities as appropriate to facilitate the process.
• Contribute to team effort by being flexible in work assignments; by furnishing support; by taking initiative; and by understanding how this position affects and complements all other hospice positions.
• Promote an atmosphere which allows for the privacy, dignity, and well-being of all patients.
• Promote positive public relations with patients, family members, and healthcare providers.
• Quality measure documentation, support, and follow up.
• Attend local meetings to represent our hospice in a marketing capacity.

SUPERVISORY RESPONSIBILITIES

The incumbent in this position has no supervisory responsibilities.

EDUCATION / EXPERIENCE / CREDENTIALS

KNOWLEDGE, SKILLS, AND ABILITIES

To perform this position successfully, you must be able to perform each essential duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. The requirements listed below are representative of the knowledge, skill, and / or ability required :

Pay scale : $100,000 to $110,000 DOE / year

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