Team Lead, Servicing

Team Lead, Servicing

We are seeking a Team Lead, Servicing on our Operations Team within our fast-growing organization. The Team Lead will lead the management of the Letter of Credit process, ensure completeness and compliance of issued Letters of Credit (LCs), and provide critical support. In addition to leading the Letter of Credit process, the Operations Team Lead will assist in supervising daily servicing activities, ensuring compliance with credit agreements, and managing operational workflows across systems like Loan IQ. This role combines leadership, technical oversight, and cross-functional coordination to maintain accuracy and efficiency in loan servicing. This position involves meticulous attention to detail, thorough knowledge of Letters of Credit and regulations, and excellent communication skills. Reporting to VP of Servicing Operations within the group, the role offers the opportunity to independently direct and manage this critical function within a supportive and dynamic team environment. The successful candidate will have the chance to contribute to the ongoing success and growth of our organization.

Responsibilities

• Lead and manage the Letter of Credit wing to wing process.
• Ensure timely and accurate processing related to issuing, entering, and reconciling balances, amending Letters of Credits, including drawdowns, extensions, fee payments and investigations.
• Risk Assessment : Identify and assess potential risks associated with LCs and recommend solutions to mitigate these risks.
• Coordination with Banks : Liaise with issuing and advising banks to resolve any discrepancies or issues found in LCs. Communicate effectively with banking partners to ensure smooth processing.
• Client Communication : Maintain regular contact with clients to provide updates on LC status, address concerns, and offer guidance throughout the LC process.
• Professionally interact with Credit Team and outside parties, responding to questions and engaging in independent problem solving as necessary.
• Record Keeping : Maintain meticulous records of all LC transactions, including documents reviewed, communications with banks and clients, and any issues encountered.
• Responsible for booking and handling the Letter of Credit balances in the subledger, including amendments, modifications, and related activity, with strong attention to detail.
• Reconciling internal LC reports with issuing bank reports on a weekly basis to ensure accuracy and alignment.
• Assist with other operational activities as directed by VP of Servicing Operations.
• Co-manage the approval process for various loan servicing transactions within LoanIQ.
• Ensure compliance with credit agreements and managing operational workflows across operational systems.
• Provide guidance and informal leadership to junior team members, fostering a culture of accountability and continuous learning.

Qualifications

The Fine Print

Antares is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Salary Range : $110,000 - $125,000