Support Coordinator

A company is looking for a Support Coordinator - UMII.

Key Responsibilities

Assist care / case managers with non-clinical activities including managing authorizations and member outreach

Handle calls regarding authorizations, referrals, and care plans while documenting accurate member information

Maintain compliance with HIPAA and internal procedures while managing a large volume of tasks

Required Qualifications

High School diploma or GED from an accredited institution

Prior experience in a customer service environment

Working experience in a fast-paced environment

Proficient in Microsoft Office Suite applications including Excel, Word, and Outlook