Sales Assistant / Showroom Manager

Sales Assistant Opportunity at Kitchen Tune-Up Denver

Kitchen Tune-Up Denver is seeking a Sales Assistant to join our crew. We offer unique custom products and services that are in strong demand with homeowners. We are a growing remodeling business and have a great opportunity to join our team. Kitchen Tune-Up is a local business backed by a national franchise system with an excellent reputation. Our mission is to build trust with every customer and to communicate with excellence in everything we do!

This is a unique opportunity to support our sales teams efforts as well as to engage and direct projects directly with our customers!

Your primary responsibilities will be to support our sales and project teams in the qualifying, nurturing, and planning/executing phases of the lead and customer execution processes of our business. Ultimately, the sales assistant will support and manage multiple phases of the pre and post sales processes of the job including calling to schedule appointments and job executional details and ensure pre/post sales job processes go smoothly and error free. They will also be expected to develop and manage an ongoing digital calendar/schedule for all sales leads and projects across the organization.

This role will be based in our new Denver showroom primarily and has opportunity to grow into a design (sales) consultant role with our team.

Duties and Responsibilities

• Call appointments to learn more about project and relay findings to sales team
• Call new leads and book appointments.
• Handle walk-ins to the showroom and introduce them to our offerings and convert to appointments.
• Answer work line for incoming leads and convert into sales consultation appointments.
• Develops & maintains the master calendar of jobs across the organization using online project management software (Buildertrend). Strong computer skills a must.
• Reviews installation details and coordinates job dates and schedule with customers, installers, contractors, and internal sales/operations teams.
• Responsible for partnering with operations teams in customer communication from post job sale to job kick-off.
• Participates jointly with sales, operations, and management teams in job planning and briefing meetings.
• Ability to handle and navigate job complaints and issues with customers, employees, and contractors
• Assists sales and operations teams on additional activities as needed
• Assists in project of the month submissions, social media management/postings, and customer reviews.
• Assists in mapping and ordering decorative hardware for projects
• Maintains and keeps the showroom looking clean and organized

Qualifications

• Computer and smartphone proficient.
• Proficient with Microsoft Office including Word, Excel, and Outlook.
• Highly motivated and dependable.
• Organized with a strong attention to detail.
• Resourceful and willing to learn new computer programs.
• Ability to set priorities and work in a fast-paced environment.
• Excellent written and verbal communication skills.
• Experience with using social media for business lead generation preferred, but not required.
• Preferred but not required experience:
• Canva
• Photoshop
• ServiceMinder
• Surefire
• BuilderTrend

Ideal Candidates:

• Have a strong attention to detail and are optimistic, enthusiastic, and friendly.
• Are innovative, self-motivated, and prefer working in unconventional ways or on tasks that require creativity.

Why Work for Kitchen Tune-Up

• Health Insurance, Dental, Vision Insurance
• Established business model with over 30-year track record.
• Company is seeing rapid growth with opportunities available in field work and management.
• 20-30 active projects in pipeline at any given time.
• Ongoing training and coaching provided.
• We are a high-quality company with an excellent reputation. You will be working on custom projects in some of the nicest areas in the greater Denver metro area and surrounding communities.

Kitchens are the heart of the home! Join Kitchen Tune-Up as we make our clients remodeling dreams a reality.