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Sr Operations Business Analyst - National Accounts
Sr Operations Business Analyst - National AccountsHome Depot • PENNANT PARK, AT, US
Sr Operations Business Analyst - National Accounts

Sr Operations Business Analyst - National Accounts

Home Depot • PENNANT PARK, AT, US
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

Position Purpose:

The Sr. Operations Business Analyst – National Accounts plays a key role in supporting strategic partnerships with large national corporations, national trades associations, and state/local government agencies. This position focuses on driving operational efficiency, managing compliance processes, and delivering insights that enhance customer success across national accounts.


Key Responsibilities:

  • Lead Project Teams of Analysts and other associates
  • Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization
  • Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors
  • Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.
  • Deliver presentations to teams and executive leaders and sponsors.


Direct Manager/Direct Reports:

  • Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)
  • No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).


Travel Requirements:

  • Typically requires overnight travel less than 10% of the time.


Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:

  • Proven experience supporting high-visibility, enterprise-level accounts and associated sales teams
  • Strong understanding of Pro Channels and Outside Sales operations
  • Proficiency in MS Office Suite and Salesforce
  • Demonstrated ability to manage compliance and contracting processes
  • Skilled in analyzing sales and financial data to identify trends and opportunities
  • Effective indirect communication skills (email, phone) with internal and external stakeholders
  • Ability to collaborate cross-functionally with reporting, rebate, and sales teams
  • Self-motivated and thrives in fast-paced, dynamic environments
  • Willingness to travel (~10%) to trade shows, customer sites, and field visits


Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:

  • No additional education


Minimum Years of Work Experience:

  • 3


Preferred Years of Work Experience:

  • No additional years of experience


Minimum Leadership Experience:

  • None


Preferred Leadership Experience:

  • None


Certifications:

  • None


Competencies:

  • Experience leading high performing teams
  • Consulting management and/or project management.
  • Strong quantitative skills such as statistics and data analysis
  • Problem solving
  • Strong Operations, Retail and/or field knowledge
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Sr Operations Business Analyst - National Accounts • PENNANT PARK, AT, US

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