Talent.com
Call Center Representative

Call Center Representative

TEKsystemsTempe, AZ, United States
16 hours ago
Job type
  • Temporary
Job description
  • TEKsystems in partnership with One Medical
  • Overview
  • This is an inbound healthcare contact center representative role working for a nationwide primary care practice.
  • Description
  • Managing phone and message inquiries from our patients and those involved in their care as they navigate a complex healthcare system including but not limited to needs tied to insurance, billing inquiries, and appointment management
  • Comfortable navigating or learning all things healthcare, including but not limited to medical records, authorizations, referrals, and coordinating care among our members' care partners like pharmacies, testing laboratories, specialists, and insurance
  • Collaborate with providers and other operations team members to complete urgent tasks
  • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a positive virtual (phone, messaging or in-system interaction) experience
  • Master our technology suite including but not limited to Slack, Google Suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work
  • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in-office providers with ad hoc asks, etc.
  • Details
  • Pay $19.25 / hr
  • Location : Cross roads are Rio Salado Parkway and Priest
  • Start Date : November 3rd
  • 4 month Contract to Hire
  • Skills & Qualifications
  • Minimum 1 year of high-volume contact center experience and minimum of 1 additional year of direct customer service experience (banking, hospitality, food service, etc.)
  • OR

    • 2 years of high-touch, patient facing healthcare service roles (e.g., Patient Access Reps, Claims Processors, Pharmacy Benefits Techs, etc.)
    • Strong written and verbal communication skills, including impeccable phones manner
    • Strong multitasking skills with proficiency in computers and phones while navigating multiple software systems simultaneously
    • Experience Level
    • Intermediate Level

      #westpriority25

    • Pay and Benefits
    • The pay range for this position is $19.25 - $19.25 / hr.

      Eligibility requirements apply to some benefits and may depend on your job

      classification and length of employment. Benefits are subject to change and may be

      subject to specific elections, plan, or program terms. If eligible, the benefits

      available for this temporary role may include the following :

    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off / Leave (PTO, Vacation or Sick Leave)
    • Workplace Type
    • This is a fully onsite position in Tempe,AZ.

    • Application Deadline
    • This position is anticipated to close on Oct 20, 2025.

      h4>

      About TEKsystems :

      We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      About TEKsystems and TEKsystems Global Services

      We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

      The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    Create a job alert for this search

    Call Center Representative • Tempe, AZ, United States

    Related jobs
    • Promoted
    Call Center Representative - WV

    Call Center Representative - WV

    VirtualVocationsPhoenix, Arizona, United States
    Full-time
    A company is looking for a Call Center Representative - Remote WV.Key Responsibilities Provide support to clients by handling inbound calls and addressing inquiries Maintain a private work area ...Show moreLast updated: 1 day ago
    • Promoted
    Medicare Advantage Call Center Manager

    Medicare Advantage Call Center Manager

    VirtualVocationsMesa, Arizona, United States
    Full-time
    A company is looking for a Healthcare Call Center Manager.Key Responsibilities Oversee daily operations of the outbound call center, managing team leaders and agents for Medicare Advantage outrea...Show moreLast updated: 1 day ago
    • Promoted
    Call Center Representative - Mesa Call Center

    Call Center Representative - Mesa Call Center

    MDS CommunicationsMesa, AZ, US
    Full-time
    MDS Communications is looking to hire.As a Communication Specialist at MDS Communications, you won't just make calls-.For over 33 years, the nation's most respected non-profits have partnered with ...Show moreLast updated: 30+ days ago
    • Promoted
    Call Center Representative

    Call Center Representative

    BCForwardPhoenix, AZ, US
    Permanent
    BCforward is currently seeking a highly motivated.Job Title : Call Center Representative.Location : Remote (Must reside within 1 hour of Phoenix or Tucson, AZ). Duration : 6 Months (Potential for perma...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Healthcare Call Center Representative

    Healthcare Call Center Representative

    TEKsystemsTempe, AZ, United States
    Temporary
    TEKsystems in partnership with One Medical • •.This is an inbound healthcare contact center representative role working for a nationwide primary care practice. Managing phone and message inquiries fro...Show moreLast updated: 16 hours ago
    • Promoted
    Contact Center Representative

    Contact Center Representative

    VirtualVocationsTempe, Arizona, United States
    Full-time
    A company is looking for a Contact Center Representative I to provide exceptional customer service remotely.Key Responsibilities : Respond to customer inquiries, providing clear and accurate infor...Show moreLast updated: 30+ days ago
    • Promoted
    Care Center Representative

    Care Center Representative

    VirtualVocationsScottsdale, Arizona, United States
    Full-time
    A company is looking for a Care Center Representative to provide support and assistance in a service-oriented environment. Key Responsibilities Answer incoming emergency and non-emergency calls, d...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Care Representative

    Customer Care Representative

    VirtualVocationsGlendale, Arizona, United States
    Full-time
    A company is looking for a Customer Care Representative to join their team remotely in Iowa.Key Responsibilities Handle inbound calls from Members, Clients, and Facilities, managing 60-80 calls d...Show moreLast updated: 30+ days ago
    • Promoted
    HR Service Center Representative

    HR Service Center Representative

    VirtualVocationsGlendale, Arizona, United States
    Full-time
    A company is looking for an HR Service Center Representative - Junior.Key Responsibilities Respond to high-volume HR inquiries via phone and email Assist with HR systems navigation and document ...Show moreLast updated: 1 day ago
    • Promoted
    Provider Services Call Center Agent

    Provider Services Call Center Agent

    VirtualVocationsGilbert, Arizona, United States
    Full-time
    A company is looking for a Call Center Representative to assist healthcare professionals with Medicaid-related inquiries. Key Responsibilities Handle a high volume of inbound calls providing accur...Show moreLast updated: 2 days ago
    • Promoted
    Call Center Sales Representative

    Call Center Sales Representative

    EchostarChandler, Arizona, US
    Full-time
    Summary Non-Negotiable Base Pay : $17.Uncapped Commission 1st Year On-Target Earnings : $68,000.Paid full-time training provided! This role is on-site at 350 N McClintock Dr, Chandler, Arizona 8522...Show moreLast updated: 23 hours ago
    • Promoted
    Call Center Representative

    Call Center Representative

    Aston CarterTempe, AZ, US
    Full-time
    ONE OF THE LARGEST ECOMMERCE COMPANIES BASED IN SEATTLE IS SEEKING QUALIFIED CUSTOMER SERVICE REPRESENTATIVES TO JOIN THEIR TEAM IN ARIZONA!. As a Logistics Coordinator, you will act as a Remote Gat...Show moreLast updated: 30+ days ago
    • Promoted
    Call Center Representative

    Call Center Representative

    VirtualVocationsChandler, Arizona, United States
    Full-time
    A company is looking for a Call Center Representative who will handle direct communications with members, providers, and health plans. Key Responsibilities Directly communicate with members, provi...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Colorado Medicaid Service Representative

    Colorado Medicaid Service Representative

    VirtualVocationsGlendale, Arizona, United States
    Full-time
    A company is looking for a Remote Medicaid Patient Service Representative.Key Responsibilities Answer inbound calls from medical providers regarding claims, prior authorizations, eligibility, and...Show moreLast updated: 16 hours ago
    • Promoted
    Call Center Representative

    Call Center Representative

    Monogram Health IncTempe, AZ, US
    Full-time
    The Engagement Specialist is the first Monogram Health voice the patient meets.The Engagement Specialist is responsible for reaching out to patients over the phone to begin the process of educating...Show moreLast updated: 8 days ago
    • Promoted
    Bilingual Contact Center Representative

    Bilingual Contact Center Representative

    VirtualVocationsGilbert, Arizona, United States
    Full-time
    A company is looking for a Bilingual Contact Center Representative to provide exceptional customer service and support to members. Key Responsibilities : Respond to customer inquiries and provide a...Show moreLast updated: 30+ days ago
    • Promoted
    Call Center Representative

    Call Center Representative

    Luxury Bath TechnologiesPhoenix, AZ, US
    Full-time
    Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry.We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive,...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Call Center Representative - Weekly Pay - $21 / hr

    Call Center Representative - Weekly Pay - $21 / hr

    TEKsystemsTempe, AZ, United States
    Full-time
    Join a fast-paced call center team providing high-quality customer service and support.This role involves handling inbound and follow-up calls, responding to inquiries about prior authorizations, a...Show moreLast updated: 16 hours ago