Join to apply for the Manager Hospital Billing & Collections role at Children's National Hospital
Overview
Base pay range : $77,646.40 / yr - $129,396.80 / yr
Manages all aspects of hospital billing and DNFB. Responsible for ensuring compliance with regulatory bodies as well as payer-specific requirements. Understands hospital reimbursement methodologies and evaluates any billing changes against expected reimbursement. Ensures goals are achieved by maintaining fluent processing for timely claim submission. Identifies, monitors and reports issues as they arise and implements appropriate resolutions. Identifies and coordinates performance improvement initiatives with internal teams and payers to reduce denials and underpayments. Works with all levels of staff, management and payers to improve revenue cycle performance.
Well versed in all aspects of the revenue cycle and the impact to billing. Collaborates with the professional billing manager to understand the impact of system updates and process changes on their team. Demonstrates analytical problem solving, attention to detail, and a focus on compliance, key performance indicators and efficiency. Fosters a positive, collaborative work environment and participates in planning, implementation, management and evaluation of service / department activities in accordance with accepted national standards and hospital policies.
Minimum Education
Bachelor's Degree (Required)
Minimum Work Experience
- 3 years Related and progressive experience (Required) And
- 2 years Management experience in a healthcare or related field (Required)
Required Skills / Knowledge
Excellent oral and written communicationExcellent computer skills, preferably with Access and ExcelStrong analytical skillsWell versed in all aspects of the revenue cycleAnalytical problem solverFocused on compliance, key performance indicators and efficiencyStrong ability to quickly assess current procedures and develop and implement resolutionsDemonstrate employer of choice values such as fostering collaboration, team spirit and providing a positive motivating environmentFunctional Accountabilities
Staff Supervision
Manage human resource activities of assigned team members, including selection and termination, training and development, evaluation and schedulingDevelop staff qualifications and performance criteria; update Director on staff performance and progress toward criteria; participate in employee development criteria and selectionUpdate staff with relevant information from Hospital and CNMA via written communication or staff meetingsRepresent staff interests in committeesCoordinate work flow of staff, considering workload, priorities and available resources; promote an environment to support and recognize team and individual contributionDocument policies and procedures; communicate development and change to staff; contribute to ongoing review of policies and proceduresOperations Management
Lead or co-lead denial work groups; manage reports, data and root cause issue & resolution report; ensure progressive action to reduce denials & underpaymentsCoordinate projects related to payer performance and work with Managed Care and others to address issuesIdentify potential billing compliance issues, assess risk and research resolutions; work closely with Compliance Department to prioritize and correct; represent Business Operations concerns at meetings with other departmentsWork with Federal, State, and local authorities in reviewing regulatory issues that affect submission and adjudication of billsSupport decision making process with operational data and informationImplement strategic plan through management of day to day operations of department / service area; troubleshoot operational issues / barriers; collaborate with Director on significant operational issuesAccounts Receivable Management
Take an active role in reviewing Accounts Receivable to identify problems and resolve issues; monitor patient information data entry for quality assurance; follow up on performance issues with managementMonitor accounts daily to maximize reimbursement opportunities; develop tools to assist staff in efficiency and effectivenessAudit managed care contract compliance and payer performance regarding reimbursement; report findings and implement corrective actionManage recoveries of underpayments / appeals using internal and external resources; provide documentation and reportsReview & report denial trends and identify internal and external causes; initiate process improvement initiativesManage bad debt process to ensure compliant, timely repayment; manage all vendor placements and related processesDevelop and maintain communication with third party payers; stay updated on managed care contractual requirements and payer policies related to denials and reimbursementBilling and Prebilling Management
Manage facility billing team; ensure timely, accurate and compliant billing of accounts receivable; manage and report all prebilling functions including DNFB for IP & OP; ensure timely reconciliation of authorizationsOversee daily import / export processes with STAR and TSH acknowledgement reports; monitor payer report assignments and correction / rebilling of denied claimsMonitor changes in daily failed volume and payer mix relative to staff assignmentsResearch Federal, CPT, ICD-9, HIPAA and local billing standards for 837 and UB92Communicate requirements to interested departments and apply billing standards to Hospital Claims ProcessingCollaborate with Managed Care Department to resolve payer-related billing issuesOrganizational Accountabilities
Includes teamwork / communication, performance improvement / problem-solving, cost management / financial responsibility, and safety.
Locations
Primary Location : Maryland-Silver Spring; Work Location : Tech Hill
Job Details
Job Function : Health Care Provider; Industries : Hospitals and Health Care; Position Status : Regular; Shift : Day; Work Schedule : 8-5pm
Job Posting : Sep 4, 2025, 9 : 56 : 09 PM
Full-Time Salary Range : 77646.4
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