Representative II, Customer Service Operations
- Full-time
Customer Service Representative Ii
What Customer Operations Support contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Job Summary The Representative II, Customer Service Operations is responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem / dispute resolution.
Responsibilities
Offer professional and timely service as a representative of Cardinal Health at-Home
Support an inbound call queue , providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
Provide problem resolution for order issues in a timely manner
Qualifications
High School diploma, GED or equivalent, or equivalent work experience, preferred
2-4 years' experience in Customer Service preferred
Prior computer experience using Microsoft Office systems required
Team-oriented mindset
Demonstrate a passion for healthcare
Strong organizational skills and attention to detail
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance, including usage of SOP's and written instructions
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults with supervisor or senior peers on complex and unusual problems
Consults
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