Call Center Representative

Call Center Representative job in San Diego, CA

Do you have a passion for healthcare & customer service, and are looking for a foot-in-the-door with a renowned healthcare organization?

If so, LHH has the perfect opportunity for you!

LHH is partnering with a renowned healthcare company who is actively seeking a Call Center Representative to join their San Diego team! In this role, you will be answering a high volume of inbound calls, transferring calls to the appropriate nurse or Doctor, conducting outbound follow up calls, and accurately entering data into the database.

This is a Contract-To-Hire role with an hourly pay starting $ There is strong potential for a pay increase, excellent benefits and opportunity to work remote if you are successfully hired on as a permanent employee!

Responsibilities :

• Answering incoming calls in a friendly and professional manner
• Assisting patients and physician with questions and inquiries
• Transferring calls to appropriate nurse or faculty member when necessary
• Conducting outbound calls to follow up with patients and physicians
• Accurately entering large amounts of data and producing reports
• Assisting with clerical tasks through-out office as needed

Compensation :

• $ USD per hour
• Contract-To-Hire

Schedule :

• Monday-Friday
• Full Time, 40 hours a week
• 8 : 00am-5 : 00pm
• Onsite in their central, Kearny Mesa office

Qualifications :

• 1+ years of customer service experience preferred
• Call center and healthcare experience is a plus
• Strong communication skills (verbal and written)
• Passion for customer service

If you are interested in this Healthcare Customer Service Representative position in San Diego, CA, please apply! Interviews are taking place ASAP!

Pay Details : $ per hour

Search managed by : Alicia Fritzal

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.

Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.

In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.