Patient Service Coordinator

Patient Service Coordinator

MedStar Health is looking for a full-time, remote Patient Service Coordinator to join our team for the Neurology Connected Care department at MedStar Georgetown University Hospital. As a Patient Service Coordinator, you will be responsible for providing the best customer service to patients by greeting them with a warm and friendly smile, checking in / out processes, gathering demographic information, insurance verifications, as well as taking copayments and scheduling. Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses".

Primary Duties :

• Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner.
• The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers, verifies and explains patient responsibility for payment.
• Performs check in and check out procedures by inputting patient charges and verifying demographic and insurance information.
• Coordinates efficient patient flow through the practice or hospitalize department assigned.
• Supports organization initiatives related to new technology, clinical programs and improving the patient experience.

Qualifications :

This position has a hiring range of $18.70 - $32.72