Energy Efficiency Support Specialist

A company is looking for a Remote Energy Efficiency Customer Support Specialist.

Key Responsibilities

Assist utility customers with energy efficiency inquiries and program enrollment

Provide customer service, visit scheduling, and technical support through various platforms

Utilize support scripts and manage multiple customer interactions simultaneously

Required Qualifications

High School Diploma or GED

Minimum of 6 months experience in a customer-facing environment, preferably in a call center

Ability to type 35+ WPM

Sales-oriented with a focus on customer service satisfaction

Must have a dedicated home office space and meet internet speed requirements