Manager Of Enterprise Services Team
The Manager of the Enterprise Services Team is responsible for streamlining and optimizing the company's application portfolio, acting as an active gatekeeper for new and existing applications, and leading a team dedicated to operational excellence, security, and continuous improvement. This role requires strategic vision, strong leadership, and a commitment to collaboration and innovation.
Job Description
Performs all required management responsibilities including but not limited to : implementing the company's policies, programs, and guidelines; ensuring employee productivity and growth; managing resources; knowing Varex's business; and maintaining functional, technical, and external market awareness necessary for managing immediate organization. Typically focused on internal IT service delivery for employees, but may have an external client focus if involved with company-hosted, web-enabled, or outsourced solutions delivery.
Key Responsibilities
Application Portfolio Management
- Conduct comprehensive inventory and assessment of all hosted applications (internal, third-party, cloud).
- Analyze applications to identify redundancies, overlaps, and gaps; develop strategic plans for consolidation and reduction.
- Establish and enforce robust administration and governance practices for application usage, licensing, performance monitoring, and compliance.
- Actively monitor application relevance and usage through regular audits and user feedback.
- Evaluate and endorse new applications to ensure alignment with company goals and minimize complexity
Leadership and Team Development
Lead by example in time management and project prioritizationDevelop a skills and capabilities matrix; provide mentoring, feedback, and professional growth opportunitiesEncourage continuous learning and support career developmentOperational Excellence and Service Integration (DevOps in a Non-Coding Context)
Promote seamless collaboration between IT operations, service management, and business stakeholders to improve service deliveryDevelop and implement processes that enhance the reliability, efficiency, and responsiveness of enterprise applications and servicesCoordinate incident management and problem resolution to minimize downtime and maintain business continuitySupport and implement security initiatives to safeguard enterprise applicationsPrioritize tasks, delegate effectively, and utilize project management tools for tracking progressFoster a culture of continuous improvement by regularly reviewing application performance and implementing best practicesStrategic Planning and Innovation
Develop and communicate a long-term vision for the team, aligned with organizational strategyOptimize resource utilization, manage budgets, and seek additional resources as neededEncourage collaboration and cross-training to build a resilient, adaptable teamStay current with technology trends; evaluate and implement innovative tools and processesPerformance Management
Set clear, measurable goals and objectives for the team, aligned with organizational prioritiesMonitor progress, adjust strategies, and conduct regular performance reviewsRecognize and reward outstanding contributions; address performance issues promptlyExperience Required
Enterprise Application Management : Proven experience in managing...