Utilities Permitting Coordinator - R14390

Public Utilities Clerk

Sarasota County Government

$16.80 $18.29 Hourly

Location : Sarasota, FL

Job Type : Full-Time

Department : Public Utilities

Closing Date : Continuous

About Our Job

Performs a variety of complex clerical and technical customer service and permitting duties, requiring knowledge of building permit processing, water / sewer capacity fees and billing rates.

Job Description :

• Review and process permits and calculate the required water and / or sewer capacity and connection fees.
• Receive, comment, approve, and track permits on computer tracking system.
• Complete required forms, applications, and other documents as needed.
• Maintain project folders.
• Collect and receipt required capacity / connection fees.
• Answer customer / builder inquiries.
• Notify customer / builder of fees and other requirements.
• Coordinate with other departments on permit status, information, and requirements including formulating independent decisions in accordance with applicable ordinances, regulations, and unit policies.

Customer Service, Code Enforcement and Loan Administration :

About You

Minimum Qualifications : A High School Diploma or its equivalent, and two years of experience in a utilitys customer service environment or a permitting process / plans review environment. A valid Florida Drivers License.

Preferred Qualifications : Experience in a utility customer service office / high volume phone center and / or building permitting / building plans review experience.

Job Competencies : Computer skills including Microsoft suite, Outlook, Word and Excel. Ability to learn Naviline, Amanda, and MAXIMO. Business writing skills. Math aptitude. Customer service skills, including dealing with difficult customers and the ability to be empathetic. Ability to make independent decisions. Knowledge of standard office procedures and composition of correspondence. Ability to provide excellent customer service under pressure in a fast-paced environment and establish and maintain effective working relationships with co-workers, supervisors, and customers.

Physical Demands : Must occasionally lift and / or move up to 10 pounds.

About Everything Else

Pay : $16.80 $18.29

This Posting is currently Open Until Filled

Enjoy great benefits including Health, Dental, Vision, and Life Insurance, Short-Term and Long-Term Disability, Flexible Spending Accounts, Employee Assistance Program (EAP), Florida Retirement System (FRS) and many, many more!

Utilize our award-winning wellness program including free gyms and classes at multiple Sarasota County Government locations.

Enjoy 11 paid holidays, 3 personal days and 16 paid vacation days in the first year of full-time employment with increasing accrual rates with years of service. (That adds up to a possible 30 days off in your 1st year!)

Sarasota County Many Voices, One Team.

Diversity, equity, and inclusion (DE&I) are the keys to serving, representing, and understanding our community. We celebrate and value the experiences, backgrounds, perspectives, talents, and strengths that make us different and are committed to creating a culture of understanding and respect where our employees realize that we are stronger together.

Sarasota County Government promotes diversity and inclusion in its workforce and does not discriminate on the basis of race, color, gender identification or expression, genetic information, religion, national origin, marital status, age or disability. A job applicant with a disability who requires reasonable accommodation to participate in the application / selection process is requested to make known the need for an accommodation to Human Resources or appropriate county staff members. For assistance with the application, please call 941-861-5353.

Government employers are drug-free and tobacco-free environments, EEO / AA / ADA employers, and they prohibit discrimination in all services, programs, or activities.

Sarasota County Government is a Tobacco-Free / Drug-Free Workplace.