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Compassionate Veterinary Care Coordinator

Compassionate Veterinary Care Coordinator

The Animal HospitalKansas City, KS, United States
2 days ago
Job type
  • Full-time
  • Part-time
Job description

Join Our Caring Team at Home with Dignity

At Home with Dignity, we are dedicated to providing compassionate in-home euthanasia services nationwide. We are searching for a Care Coordinator to offer support to families during some of their most challenging moments. This is a remote position, and while flexibility is key, candidates must be situated within the Mountain or Central U.S. time zones to support our operations effectively.

This is more than just a job – it's a meaningful mission. As a Care Coordinator, your role will be to provide reassurance and guidance, schedule appointments, and ensure seamless communication with our veterinary team. Your empathy will help families navigate this heartfelt journey with peace and love.

Key Responsibilities :

  • First Point of Contact : Answer calls with warmth, compassion, and professionalism, making families feel heard and supported.
  • Provide Guidance : Address families' questions with care and gently explain the euthanasia process to alleviate concerns.
  • Coordinate Care : Collect vital medical details and schedule in-home visits, managing multiple veterinarians' schedules with ease.
  • Foster Trust : Create strong connections with families while maintaining clear communication with our veterinary staff.
  • Collaborate : Work hand-in-hand with veterinarians, Regional Operations Supervisors, and team members to ensure each appointment is handled with the utmost care.
  • Go the Extra Mile : Show empathy, patience, and dedication to support clients and veterinarians alike.

What We Are Seeking :

  • Location : Candidates must reside in the Mountain or Central Time Zone.
  • Experience : Minimum of 2+ years in customer service and veterinary / front-desk roles.
  • Empathy : Proven ability to engage in sensitive conversations with compassion.
  • Communication Skills : Strong interpersonal style that is clear, professional, and empathetic.
  • Organization : Ability to multitask effectively in a fast-paced environment.
  • Tech-Savvy : Comfortable using digital tools, scheduling systems, and adapting to new platforms.
  • What We Offer :

  • Competitive starting pay of $16-$19 / hr based on experience.
  • Flexible scheduling options – both part-time and full-time positions available.
  • Bonus opportunities to reward your hard work.
  • Comprehensive benefits package, including :
  • Medical, dental, and vision insurance
  • Short- and long-term disability coverage
  • Life insurance
  • 401(k) plan with company match
  • Employee Assistance Program with access to licensed social workers
  • Generous paid time off and more!
  • Be a part of Home with Dignity and help us bring comfort, compassion, and dignity to pet families across the nation. Your role will make a meaningful difference, allowing families to give their beloved pets one of the greatest final gifts.

    Apply today and help us impact lives, one family at a time.

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    Care Coordinator • Kansas City, KS, United States

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