Office Manager

Job Description

Job Description

Description

Holding Hands is seeking a highly organized and dynamic Office Manager who is strongly aligned with our mission to bring quality Applied Behavior Analysis (ABA), Floortime, and mental health services to new regions and markets in the United States. We are committed to providing exceptional clinical services to our clients, and we believe that our team members play a crucial role in achieving this mission. The Office Manager will oversee the administrative operations of our clinic and will play a pivotal role in ensuring the smooth functioning of day-to-day operations, managing staff, and maintaining high standards of clinical care. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a solid understanding of clinical office procedures. This role reports to the Regional Director and will be responsible for the entire operations of the clinic.

Key Responsibilities

Administrative Oversight :

• Supervise and coordinate administrative support and coverage to ensure efficiency in site operations.
• Implement office policies and procedures to streamline workflows with Operations Manager and Regional Director support.
• Upkeep internal documents and administrative training materials.
• Monitor and report office progress on metric goals to senior management.
• Driving clinic growth goals and action plans in coordination assigned Regional Director.
• Partner with the clinical team on bi-weekly New Hire Training (NHT).
• Ensure the NHT schedule is readily available before the new hire start date.
• Responsible for conducting NHT for Human Resources, Scheduling, Office Orientation, Time Keeping, and Safety Procedures. o Assign and delegate administrative duties as appropriate.
• Attend management meetings and training to further develop skill sets and build on professional growth.
• Act as an exemplary role model by adhering to policies and procedures, demonstrating a commitment to and support of the team, and being present, professional, and solution focused. o Exhibit consistent attendance.
• Collaborate with program schedulers to ensure all appointments are entered and verified accurately.
• Drive and support all company, clinic-based, and community events.
• Ensure Rethink client lists are updated and accurate across departments.

Staff Management :

Financial Management :

Compliance and Regulatory Affairs :

Client Care Coordination :

Facility Management :

Skills, Knowledge and Expertise

Benefits

Why join the Holding Hands Team?

Benefits & Perks!