Collections Specialist

We are looking for friendly and energetic Collections Specialist who have the qualifications and skillsets that match today's opportunity. This position offers competitive pay and works within our Asset Quality team to manage and monitor the Bank’s delinquency portfolio while supplying creative solutions in a rapidly growing and changing commercial lending environment. The Collections Specialist requires effective communication with Borrowers and Customers to meet collection goals. In addition to having expert communication skills, the ideal candidate must possess strong organizational, problem-solving, and critical thinking skills.

Essential Job Functions :

• Collections and collection management :
• Perform inbound and outbound collections-based phone calls at high volumes.
• Consult with Borrowers regarding past due accounts.
• Process Borrower payments and organize payment arrangements.
• Prepare payment demand notices.
• Order periodic site inspections.
• Use of Microsoft Excel to update delinquency reports and other various reports as needed.
• Identify and recommend deteriorating loan files for movement to liquidation status.
• Collateral maintenance and analysis.
• Tax payment monitoring and resolution.
• Entity alert notifications and resolution.
• Vendor payment processing.
• Post-default tasks as assigned.
• Other tasks as needed and assigned, including, but not limited to :
• Mail processing and distribution.
• Bankruptcy activity.
• Liquidation activity.
• Small Business Administration activity.

Requirements

Benefits

Headquartered in the heart of downtown Salt Lake City, Utah, Celtic Bank was named a top SBA lender in the nation in 2024! Celtic Bank is a leading nationwide lender specializing in SBA 7(a), SBA 504, USDA B&I, express loans, asset-based loans, commercial real estate loans and commercial construction loans.

Celtic Bank is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws.

Physical and Other Requirements

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.