Program Director - Co-Occurring Enhanced Services - New Day

Program Director - Co-Occurring Enhanced Services - New Day

Somerville, MA, USA

Job Description

Posted Tuesday, October 28, 2025 at 4 : 00 AM

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Job Summary : The Program Director is a senior member of the Bay Cove’s Addiction and Homeless Services Division. The Program Director is responsible for the administration and daily operation of the program, ensuring the delivery of evidence-based services rooted in harm reduction and a trauma-responsive approach. The Program Director ensures a safe environment to promote healthy recovery for clients with substance use and behavioral health needs.

This is an exempt position.

Essential Job Duties and Responsibilities :

• Responsible for overseeing the staffing schedule and ensuring that the programs are staffed to meet the required staffing patterns determined by DPH. Recruit, hire, train, evaluate and terminate employees
• Complete and submit incident reports to DPH and Bay Cove within the required time frame
• Ensures compliance with federal, state and local licensing and contractual requirements (including DPH, HUD, SAMHSA)
• Collect and collate data for billing and statistical reporting purposes including EIM / ESM, DTA, DPH Utilization
• Collaborate with Bay Cove administrative offices (HR, IT, Finance, Property, Third-Party etc.) to manage all administrative functions
• Responsible for all licensing and contracting / grant applications and reporting
• Oversee the management and retention of service records
• Maintain contact with public and private agencies in the social service delivery system
• Prepare and deliver monthly billing to Bay Cove billing department or oversee delegation of same
• Communicate with vendors and act as liaison between the residential program vendors and Bay Cove accounting department
• Assist with proposal preparations, letters of agreement, and policy and procedure development
• Coordinate DPH computer input
• Prepare and maintain all personnel files
• Monitor and prepare for renewal of all residential program licenses and registrations and submit in a timely fashion
• Responsible for purchasing food and other supplies as deemed necessary.
• Attend management meetings and supervision with the Senior Program Director.
• Work with the multidisciplinary team to support the residents, while ensuring respect and dignity and participate in weekly multidisciplinary team review.
• Support the development, review, and revision of policies and procedures that impact access to service and equity, ensuring that policies and procedures do not restrict access to admission or services provided therein.
• Ensure timely and accurate communication and coordination of care with other providers, such as DCF and DPH
• Oversee the medication administration system and ensure that all staff are trained and complying with responsibilities of the medication administration system
• Provide crisis assessment, prevention, and needed intervention during scheduled hours and while on-call in nights and weekends as scheduled by providing on-call coverage on a rotating basis.

All BSAS licensed programs must have at least one staff member designated to serve as coordinator of one of the following three topics. If assigned, both supervisor and employee must initial to acknowledge the assignment :

Education and / or Experience Required :

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

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