Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
Guest Service Agent • Louisville, KY, US
We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences.In this role, you’ll serve as a trusted advisor to... Show more
Job DescriptionJob DescriptionDo you love to travel and plan trips? Were looking for enthusiastic and detail-oriented Remote Travel Agents to join our growing team.In this role, you'll assist clien... Show more
Are you a driven, customer-focused individual looking to build a successful career in real estate? Our local Weichert franchised company is seeking enthusiastic Real Estate Agents to join our dynam... Show more
Accepting Applications for Hourly Hotel Positions.Explore opportunities in the following areas:.HHM Hotels is proud to be an equal-opportunity employer.We do not discriminate on the basis of race, ... Show more
Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While working in a dynamic, welcoming, and collaborati... Show more
At GE Appliances, a Haier company, we come together to make "good things, for life.As the fastest-growing appliance company in the U.We believe in the power of our people and in giving them the fre... Show more
The Personal Lines Producer at Big I Kentucky Corporate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business throu... Show more
URGENT HIRING: Skincare Sales & Guest Services Associate | Paid Training | Luxury Spa.Compensation: $2,500/month base salary + commission On-Target Earnings (OTE): $60,000+ per year Job Type: Full-... Show more
Leasing Agent to join our team in Louisville, KY.This role plays a key part in leasing and marketing efforts, helping to ensure that occupancy goals are consistently met.We're looking for someone w... Show more
Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11).You love protecting your community and doing your part to keep our nation safe.But maybe you’re... Show more
Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac... Show more
Job DescriptionJob DescriptionWe are seeking a highly motivated and detail-oriented Advertising Agent to join our dynamic team.This role involves planning and executing advertising campaigns, analy... Show more
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up... Show more
Churchill Downs Racetrack ("CDRT"), the world's most legendary racetrack, has been the home of The Kentucky Derby, the longest continually held annual sporting event in the United States, since 187... Show more
Louisville, Kentucky, United States.About the Job Virtual Cruise & Tour Agent.We are looking for a creative and detail-oriented Virtual Cruise & Tour Agent to join our expanding travel team.In this... Show more
Make an impact in the role of FedEx Customer Service Agent to perform responsibilities as a Customer Service Agent.Work with your team to maintain efficiency and high standards.Ensure compliance wi... Show more
Culinary Specialists operate and manage Navy dining and lodging services, planning menus, preparing meals, managing inventories and records, and contributing directly to crew morale and readiness a... Show more
Main Responsibilities of a Cook: * Preparing workstations, cooking ingredients, and kitchen equipment for cooking.Cook Job Description: We are looking for an experienced cook to fill a vacant spo... Show more
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.At Piedmont Airlines, our strength is the way ... Show more
Additional Information** **Job Number** 26072291 **Job Category** Property Leadership **Location** 362 Brenton Way, Shepherdsville, Kentucky, United States, 40165 VIEW ON MAP (https://www.Brento... Show more
