Implementation Project Coordinator

MealSuite,  an Inc. 5000 Fastest-Growing Company , is a privately owned SaaS organization comprising 190+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of  end-to-end foodservice technology solutions  helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most :  improving the quality of patient and resident care.

We’re looking for our next innovative and enthusiastic  Implementation Project Coordinator  to join our Customer Implementation team. Reporting to the Team Lead, Implementation Operations, you’ll be assisting our implementation team by managing new customer implementation projects as well as keeping your team up to speed with the latest developments in improving implementation efficiencies.

A day in the life as an Implementation Project Coordinator :

• Coordinate internal and external resources  – ensure that projects remain within scope, schedule, and budget, and ensure that all aspects of a project are organized and in conformance with timeline and deliverables requirement
• Oversee team member project assignments  – assign roles and tasks to team members based on their individual strengths and abilities
• Collaborate cross-functionally  – work with Implementation Specialists during project kickoff calls, implementation calls, and onsite planning, as well as Customer Experience Leadership to evolve SOP’s and team materials to become more efficient and effective as the team evolves and grows
• Devise creative solutions for problems  – create and evolve tools and systems to improve scalability of our scoping / needs analysis process for our customers
• Train and develop skill sets  – help build the skill sets of team members as it pertains to project management in a customer facing role and share learnings with peers.

If the below describe your knowledge, experience and character, this role could be for you :

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!

More to love about working at MealSuite :

This role will require you to work in our office located at Dallas up to 2 days a week.   More than an hour away from the office location?  Apply anyway, and we can talk through your options!

Have we got your attention? Great! Here’s what’s next :

Apply today with your resume and answers to our application questions.

We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better.  We often get hundreds of applications for our roles (we feel very honoured that so many people are interested!) and try our best to get back to each person.  If there’s a delay in our response, please don’t think we’ve forgotten about you.  We may be taking our time to thoroughly review each candidate before deciding who to interview.

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact  accommodations@mealsuite.com .