Talent.com
TurboTax (WFH) Customer Service - Entry-Level
TurboTax (WFH) Customer Service - Entry-LevelTurboTax • Newport News, Virginia
TurboTax (WFH) Customer Service - Entry-Level

TurboTax (WFH) Customer Service - Entry-Level

TurboTax • Newport News, Virginia
30+ days ago
Job type
  • Full-time
  • Remote
Job description
Work from home with TurboTax Product Expert
  • Get paid $24 per hour¹
  • Get a $405 Certification bonus³
  • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Earn an additional $5/hr from April 9–15 for all hours worked
  • Fast 24 hour Certification³
Compensation Breakdown:
  • Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week
  • Base Pay
  • $18.50 per hour Includes:
    • Guaranteed hourly pay
    • Includes $3.00 Network Fee component
    • Paid on every hour worked
  • Weekly Bonus Opportunities
  • Up to $250 per week
  • Bonuses are performance & schedule based:
    • Hours Worked Bonus
    • $100 Weekly Bonus when you work 36 – 44.99 hours
    • $100 Weekly Bonus when you work 45+ hours
  • TNPS Performance Bonus
  • $50 Gift Card when you achieve:
    • 4 or more TNPS Promoters in a single day
    • Zero TNPS Detractors that same day
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything.
  • Get paid $24 per hour¹
  • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
  • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
  • Certification takes place over 3 days
  • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Minimum 25 hours per week required, want to work more? Go for it!¹
  • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
  • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
  • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
  • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Create a job alert for this search

TurboTax (WFH) Customer Service - Entry-Level • Newport News, Virginia

Similar jobs

DATA ENTRY CLERK - REMOTE WORK FROM HOME - CUSTOMER SERVICE REPRESENTATIVE - ENTRY LEVEL IN VIRGINIA

USA - REMOTE VIRGINIAChesapeake, VA, United States
Remote
Part-time

Administrative Assistant Remote & Customer Service Care Rep CCR / Data Entry Clerk - Work From Home Remote - Weekly / Daily PayHello from our family to yours! Take a look at our job and if you're i...Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Newport News, Virginia
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausHampton, VA, US
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Show more

 • Promoted

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersGloucester Point, Virginia
Remote
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Show more

 • Promoted

Customer Service Representative - Remote

Power Finance TexasChesapeake, VA, USA
Remote
Full-time
Quick Apply

Remote Customer Service Representative.Remote (Virginia Residents Preferred).The Remote Customer Service Representative is responsible for delivering a high standard of customer support by addressi...Show more

Entry Level Sales - Training Provided

Reid AgencyNORFOLK, VA, United States
Remote
Full-time
Quick Apply

Join our dynamic team in the financial services industry as a Remote Entry Level Sales professional.This role is designed for individuals eager to start their career in sales with comprehensive tra...Show more

Entry Level - Part Time - Sales Representative

Vector MarketingChesapeake, VA, US
Part-time +1

Vector Marketing is currently interviewing for part-time sales reps.Request an interview today and start work within the week.What does the part-time position involve?.Basic responsibilities involv...Show more

 • Promoted

Customer Service Reps | CSRs | Remote

MMC GroupChesapeake, VA, United States
Remote
Full-time

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous indu...Show more

 • Promoted

Customer Service Advocate, Remote

Disabled Veteran SolutionsChesapeake, VA, United States
Remote
Full-time +1

Ready for a Mission That Truly MattersJoin Disabled Veteran Solutions (DVS) as a Customer AdvocateDisabled Veteran Solutions (DVS) is seeking passionate and dedicated Customer Advocates to join our...Show more

 • Promoted

DATA ENTRY CLERK - WORK AT HOME REMOTE - CUSTOMER SERVICE REPRESENTATIVE

Data Entry TapMathews, VA, United States
Remote
Full-time +1

Remote Data Entry Clerk Role / Part Time Full Time Work From Home - Remote Work From Home Jobs - Part Time Data Entry / Customer Service WFHEarn $30 to $300 daily.Read job posting below for full de...Show more

 • Promoted

Customer Service Rep (PT or FT)

United AirlinesChesapeake, VA, United States
Full-time

A career is a journey - take yours further with United! Currently seeking Customer Service Representative positions to: Ensure every customer interaction a positive one; Remain calm, cool and colle...Show more

 • Promoted

Work from Home - Online Product Support (Entry Level)

GLOCPAPortsmouth, Virginia
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Entry Level Customer Service - Work From Home

American Income Life Insurance CompanyChesapeake, VA, US
Remote
Full-time
Quick Apply

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!.The Company is expanding in our territories ...Show more

Entry Level Remote Onboarding & Success Specialist

Globe Life AIL - Lisa RusselChesapeake, VA, US
Remote
Full-time
Quick Apply

AO Location: 100% Remote Are you passionate about sales and motivated by the opportunity to help others protect their future?.If you’re driven, self-motivated, and energized by performance-based su...Show more

Customer Service - Work from Home $45 per hour

GL1Chesapeake, Virginia
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPAChesapeake, Virginia
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Life Insurance Broker (Remote) | Licensed and Unlicensed Welcome

Peterson Life & WealthChesapeake, VA, US
Remote
Full-time +1
Quick Apply

Time freedom, uncapped income, and a team that actually has your back.Join our incredible culture of experienced agents ready to help you take the next step! 🐘 Peterson Life & Wealth is one of the...Show more

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Chesapeake, Virginia
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more