You will answer inbound phone calls from internal and external customers. Process payments is part of your role. Make credit release decisions following procedures as stated in The Linde Gas & Equipment Inc. way. Refer customer disputes to field personnel for final resolution. You will also make payment arrangements on delinquent accounts and perform outbound collections calls in support of credit release procedures. Escalate customer disputes and collections situations as necessary. Also, you will assist team in meeting inbound service level standards.
What makes you great: You hold HS diploma / GED. More than two years (2+) Credit & Collections experience is required for this role. Handling inbound calls in a fast-paced environment. You have computer experience in Word and Excel. Customer service skills suit your profile, as well as effective verbal communication skills. Working successfully in a team environment.
Why you will love working with us: Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde's industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the-art gas processing solutions to support customer growth, efficiency improvements and emissions reductions.
What we offer you! At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Linde offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!
Collector - Outbound • Ankeny, IA, US
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