Group, Meetings, and Events (GME) Director
A Group, Meetings, and Events (GME) Director is fully responsible for the development of the GME Team and the design of the marketing and sales strategies it uses to increase revenue. What will I be doing? This position reports to the Commercial Director.
As Group, Meetings, and Events (GME) Director, you are fully responsible for the development of the Group, Meetings, and Events (GME) Team and the design of the marketing and sales strategies it uses to increase revenue.
- Analyse competitors' activities and pricing strategies
- Maximise occupancy and average rates through well-executed inventory and yield management control
- Identify the most profitable services that the hotel can deliver with quality and most profitably
- Maximise all Group, Meetings, and Event revenue opportunities
- Review business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local market
- Ensure the Group, Meetings, and Events (GME) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Manage and develop the GME Sales Team to ensure career progression and effective succession planning within the hotel and company
- Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to
What are we looking for? A GME Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
Excellent oral and written communication skillsAbility to communicate, verbal and in written form, effectively with Management and Ownership groupsExcellent organisation and planning skillsAbility to work well under time pressure and / or demanding travel schedulesExcellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partnersAbility to perform critical analysisStrong experience in hospitality forecasting, pricing and inventory controlStrong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targetsStrong analytical skills to understand key business indicators and competitive trends and develop approaches to these challengesExcellent selling capabilities and the ability and desire to coach selling techniques to Team MembersIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
Knowledge of the hotel property management systemsPrevious experience in the same or similar roleRelevant degree, in business development or other relevant business field, from an academic institutionCareer and development opportunities in Hilton Hotels WorldwideCompetitive Salary & WagesPrivate Health Insurance"Go Hilton" - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friendsIndoor Parking PrivilegesComplimentary Dry Cleaning for Business AttireMonthly Transportation FeeComplimentary Shuttle Bus50% discount on personal food & beverage consumption in the sister hotels.Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)14 days paid paternity leaveOpportunity to make a positive impact on environment and community with Travel with Purpose programSpecifically, we look for demonstration of these Hilton Values :
Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!