Title : Technical Writer
Location : Berkeley Heights, NJ (3 Days) and Princeton, NJ(2 Days) (based on client schedule)
Industry Knowledge : Banking, Payment, and Credit Card domain experience
Experience : 10 to 12 Years of industry experience
- Research and Information Gathering : Interviewing product managers, studying product samples, and gathering data to understand the product's features and functionality.
- Content Creation : Writing, editing, and proofreading content for accuracy, clarity, and consistency.
- Audience Analysis : Assessing the needs and technical knowledge of the intended audience (e.g., end-users, technicians, or developers) to adjust the tone and technical level of the documentation.
- Documentation Management : Organizing information, creating diagrams, charts, or other visual aids, and managing documentation systems (such as content management systems or wikis).
- Collaboration : Working with cross-functional teams, including engineering, QA, and customer support, to ensure documentation aligns with product development and user needs.
- Review and Testing : Incorporating user feedback to update and improve content and testing documentation for usability and accuracy.
Key Skills and Qualifications :
Excellent Writing Skills : The ability to present complex information clearly and succinctly, with a strong grasp of grammar, style, and syntax.Technical Aptitude : A strong interest in and the ability to quickly grasp technical concepts and new tools. A background or degree in a relevant technical field (e.g., computer science, engineering) can be beneficial.Attention to Detail : Meticulous proofreading and editing skills to ensure accuracy and functionality.Research and Analytical Skills : The capacity to break down complex data, analyze information, and organize it logically for the reader.Collaboration and Communication : Strong interpersonal skills for effectively communicating with diverse teams and stakeholders.Software Proficiency : Familiarity with documentation tools (e.g., MadCap Flare, Oxygen XML Author), content management systems (CMS), and common office software (e.g., Microsoft Office Suite).Typical Documentation Types
Technical writers produce a variety of materials depending on the industry :User manuals and guidesInstallation and configuration instructionsOnline help sections and FAQsAPI developer guides