Head of Operations

Hover helps people design, improve, and protect the properties they love. With proprietary AI built on over a decade of real property data, Hover answers age-old questions like “What will it look like?” and “What will it cost?” Homeowners, contractors, and insurance professionals rely on Hover to get fully measured, accurate, and interactive 3D models of any property — all from a smartphone scan in minutes.

At Hover, we’re driven by curiosity, purpose, and a shared commitment to serving our customers, communities, and each other. We believe the best ideas come from diverse perspectives and are proud to cultivate an inclusive, high-performance culture that inspires growth, accountability, and excellence. Backed by leading investors like Google Ventures and Menlo Ventures, and trusted by industry leaders including Travelers, State Farm, and Nationwide — we’re redefining how people understand and interact with their spaces.

About the position

As Head of Production Operations, you’ll lead the evolution of Hover’s production engine as a human-AI system, combining people, tools, and automation to scale high-fidelity computer vision workflows. This isn’t just about managing process; it’s about designing an adaptive, intelligent operational stack that improves with every data point and model interaction. You’ll architect how humans and AI work together efficiently, build cost-effective systems that learn over time, and ensure our operations can flex and scale with product velocity. Your work will directly shape the performance, quality, and strategic value of Hover’s platform across multiple industries. This is a high-impact, cross‑functional role that sits at the intersection of technology, people, and operational excellence.

You’ll be responsible for designing and evolving a production pipeline capable of supporting our rapidly expanding customer and product base. You’ll look for every opportunity—from micro‑optimizations to step‑change innovations—to improve how we operate, scale, and deliver value. This role owns a major line of spend on the company P&L and has direct impact on the performance, trust, and growth of the Hover platform.

You will contribute by

• Operational Leadership & Workforce Management

Own workforce models across sites, vendors, and product lines—ensuring we’re optimized for both steady‑state and peak operations.

Design and evolve operations that scale with AI—optimizing for human‑AI collaboration, automation, and continuous model improvement.

Be the internal and external authority on Hover accuracy, supporting marketing claims, and reinforcing our quality narrative with data.

Lead multi‑horizon planning across the Ops function, including long‑term strategic vision, annual budgets, and quarterly execution plans.

Manage and mentor a high‑performing team of 10+ Hover employees across key operational domains.

Your background includes

Compensation - Competitive salary and meaningful equity in a fast‑growing company

Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents

Paid Time Off - Unlimited and flexible vacation policy

Paid Family Leave - We support work / life balance and offer generous paid parental and new child bonding leave

Mandatory Self‑Care Days - A day set aside each month to allow employees to recharge

Remote Wellbeing Resources - We provide recurring fitness classes, meditation / mindfulness tools, virtual therapy, and family planning assistance

Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50‑mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full‑time position is $$241,000‑298,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI‑RH1 #LI‑Hybrid

Apply for the role

Head of Operations – San Francisco / New York – Operations

Please submit resume in PDF Format

Still have questions? We're here to help.

#J-18808-Ljbffr