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Kelley Logistics
Brokerage Coordinator - Greenwood, INKelley Logistics • Greenwood, IN, United States
Brokerage Coordinator - Greenwood, IN

Brokerage Coordinator - Greenwood, IN

Kelley Logistics • Greenwood, IN, United States
30+ days ago
Job type
  • Full-time
Job description

Brokerage Coordinator

Brokerage Coordinators are responsible to develop and maintain a profitable customer base; identify, source, qualify, and engage service providers for all Truckload Brokerage solutions; and negotiate rates and secure contracts with service providers, continually evaluating and monitoring service performance.

  • Provide T/L rate quotes to customers, working directly with customers on quotes and negotiate pricing for services.
  • Monitor email and electronic load boards.
  • Receive and process shipments according to customer needs, shipment entry, and tracking and follow up.
  • Manage daily load activities through discussion with customers and carriers to ensure excellent customer service.
  • Contact assigned existing and potential customers on a determined schedule to develop customer and carrier relations to increase business
  • Generate business through cold calls, qualified leads from existing customers and Kelley account representatives.
  • Develop, maintain and grow customer relationships to create a diverse book of business.
  • Source, qualify and set up new carriers from start to finish providing timely distribution of information to teams by uploading into the TMS.
  • Secure contractual agreements with new service providers prior to load execution.
  • Accountable for service provider's performance and pricing accuracy.
  • Research provider performance problems and provide feedback that facilitates resolution.
  • Assist Accounts Receivable department with any delinquent accounts.
  • Verify and establish customer's credit

Possess strong oral and written communication skills

Ability to work in a fast-paced environment and prioritize tasks

Self-motivated and possess ability to work effectively in a team environment

Possess strong Customer Service skills

Experience with 3PL (Preferred)

2-3 years brokerage/logistics experience

Possess a strong working knowledge of Transportation Management Systems and other technology related to the brokerage industry.

Stable and growing organization

Competitive weekly pay

Professional, positive and people-centered work environment

Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.

Paid holidays (8); paid vacation and personal days

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Brokerage Coordinator - Greenwood, IN • Greenwood, IN, United States

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