Senior Relationship Manager

Senior Relationship Manager

The Senior Relationship Manager is responsible for developing, managing, growing, and deepening relationships with business banking clients in the assigned business segment and/or geographic areas. Actively engages in the sales process of the assigned region to ensure the attainment of the business bank, region, and individual goals and objectives, while adhering to WaFd Bank credit quality standards, risk management guidelines, and compliance.

WaFd Bank is proud of the high value that we all place on simply being kind when serving our co-workers and clients.

• Manages and grows an extensive portfolio of business clients, with a focus on acquiring, deepening, and maintaining profitable client relationships through sales, prospecting, and enhancing existing relationships.
• Analyzes financial statement reports, conducting thorough due diligence, assesses credit risk, and executes prudent and sound underwriting practices of loan proposals and recommendations to credit administration for review and approval.
• Monitors and manages an assigned loan portfolio and maintains awareness of competitive landscape, company-specific developments, industry trends, economic factors, rates, and other changes in market conditions that may impact the credit strength of the portfolio. Works closely with existing and new clients to understand their specific financial requirements and provide effective solutions, while maintaining the credit quality standards of the bank.
• Executes consistent and systematic outbound sales strategies and business development efforts aimed to drive growth in business loans/lines and deposits, merchant processing, treasury management products lines that drives profitability growth.
• Serves as the primary point of contact and be a trusted advisor to clients, deepening and maintaining profitable relationships. Identifies and develops new profitable relationships with prospects and clients consistent with the objectives of the bank through extensive business development activity.
• Supports other Relationship Managers, Analysts, and other colleagues to provide customers and prospects the solutions recommended. May occasionally assist business bankers and other relationship managers within their assigned area on calls to help them advance their skills. Participates in internal and external community activities as a representative of WaFd Bank, promoting the brand and attracting new colleagues and customers.
• Develops a strong understanding of WaFd Bank's product offering and credit philosophy to more effectively assist in client calling efforts and to become a trusted advisor to clients.
• Negotiates transactions; documents and closes loan transactions, ensures conformance with Bank policy and regulatory requirements. Exercises sound credit and risk judgment when making loan proposals. Recommends approval of credits meeting or exceeding the banks credit standards. Ensures the quality of all business introduced to the Bank.
• Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
• Executes on the strategic plan developed by the Regional President and Executive Director. Interfaces with other Bank departments including the branches within their assigned area as necessary. Takes a lead role in defining responsibilities and coordinating objectives for all product areas in a relationship or transaction, particularly deposits and treasury management products. Resolves all client needs and any internal fiction points.
• Adheres to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act, and OFAC regulations.
• Other duties as assigned.

Qualifications

• Bachelor's degree in business, finance, accounting, or equivalent.
• Minimum 7-10 years of banking experience required.
• Minimum 7 years of commercial lending experience.
• Extensive knowledge of Bank products and services.
• Extensive knowledge of Bank operations, policies and procedures, and regulatory compliance.
• Strong interpersonal, verbal, and written communication skills.
• Strong leadership and problem-solving skills.

Benefits

At WaFd Bank you get all of these great benefits!

• Paid time off for vacation, sick days, and holidays.
• Health insurance.
• Stock options.
• Bonus programs.
• 401(k) plan.
• Paid Parental Leave.
• Life and AD&D insurance.
• Long-term disability.
• Tuition Reimbursement.
• Employee assistance programs.
• Pre-tax health and dependent-care spending plans.

EEO Statement

We are committed to Equal Employment Opportunity and Affirmative Action. We recruit, hire, train, and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally-protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375.

EEO Policy Statement - WaFd Bank

Know Your Rights: Workplace Discrimination is Illegal - click here for more information

California Consumer Privacy Act 2026