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US Tech Solutions
Product Content Designer VUS Tech Solutions • New York, NY
Product Content Designer V

Product Content Designer V

US Tech Solutions • New York, NY
30+ days ago
Job type
  • Full-time
Job description

Duration - months (Possible extension)

Clients Fintech team within client builds payment infrastructure that enables people to send money to each other and pay merchants directly within messaging conversations. These flows span the full consumer lifecycle: onboarding, identity verification, payment initiation, confirmation, error recovery, and post-transaction communication. + years of content design / UX writing experience Experience in fintech, finance, or payments, with understanding of money movement, transaction flows, and the regulatory/compliance considerations that come with them. Demonstrated proficiency using AI tools in a design workflow: prompt engineering, AI-assisted content generation, vibe coding, rapid prototyping.

About the Team
Client Fintech team is responsible for developing the payment infrastructure that allows users to send money to each other (PP) and pay merchants (PM) directly within messaging platforms. This involves designing user experiences for the complete transaction lifecycle, including onboarding, identity verification, payment initiation, confirmation, error recovery, and post-transaction communication.
Operating Model
This team operates with an AI-native structure. Content Design functions as shared specialists across various engineering pods, providing high-level directional guidance and quality assurance. Day-to-day content iteration is handled within the pods using AI-assisted tooling. This structure requires a Content Designer who can lead content strategy for complex new experiences, set high standards, and manage reviews at scale.

Key Responsibilities
  • Content Strategy & Execution: Own the complete content strategy and UX writing for PP and PM payment flows across iOS and Android, covering the full lifecycle from user onboarding through post-payment.
  • Specialized Financial Writing: Develop content for sensitive financial contexts, including fee transparency, tax disclosures, legal/compliance language, and localized payment terminology.
  • Process Management: Navigate the rigorous platform design review process, which involves preparing submissions, responding to follow-ups, and tracking approvals.
  • Cross-Functional Influence: Collaborate with Product Design, Engineering, Research, and Product Management to shape the overall product direction.
  • Clarity & Usability: Identify and scope content-led opportunities specifically aimed at boosting user trust, clarity, and overall usability.
  • Documentation & Standards: Create content specifications, localization guidelines, and accessibility documentation.
  • System Contribution: Contribute to the development of content systems, patterns, and standards for scalable product application.
Required Qualifications
  • Experience: + years of experience in Content Design or UX writing.
  • Industry Expertise: Proven experience in fintech, finance, or payments, including a strong grasp of money movement, transaction flows, and associated regulatory/compliance considerations.
  • AI Proficiency: Demonstrated ability to use AI tools within a design workflow, including prompt engineering, AI-assisted content generation, vibe coding, and rapid prototyping.
  • Tools: Proficiency with Figma.
  • Writing Skills: Exceptional ability to write clear, concise content for complex financial concepts, catering to diverse literacy levels and global markets.
  • UX Knowledge: Deep understanding of UX patterns for transactional flows (onboarding, verification, payment, error recovery).
  • Strategic Thinking: Strong fluency in product content strategy, with the ability to link content decisions directly to business and user outcomes.
  • Collaboration: Experience working effectively within ambiguous environments and collaborating with cross-functional teams.
  • Systems Thinking: Strong systematic approach with experience in utilizing design systems and component libraries.
Preferred Qualifications (Nice to Have)
  • Portuguese language proficiency.
  • Familiarity with inclusive design and accessibility standards (WCAG).
  • Experience in localization or designing for international audiences.

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Product Content Designer V • New York, NY

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