In-Hot Commercial Account Specialist

Who We Are

Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at

We invite you to apply to our Regional In-Hot Water Commercial Specialist position!

As a Regional In-Hot Water Commercial Specialist, you will work with our sales and operations teams to grow existing customers and create new ones. As a team, you will drive revenue through quotations, placing orders, checking stock, checking prices and assisting in problem resolution to ensure customer satisfaction You will be responsible for positively supporting the In Hot Water Program, which includes our commercial water heater replacement program and promoting the AO Smith (AOS) product line and other key vendor water solutions lines. This person must be knowledgeable and proactively support all the product lines Reece offers.

WHAT YOU’LL BRING

• Answers and quickly responds to the IHW after-hours number.

• Directs assigned associates in afterhours openings and IHW deliveries. (Participates in openings and deliveries as needed)

• Monitors AOS parts and water heating units' inventories at the branch location

• Appraises Branch and Purchasing Managers of recommended inventory levels as needed.

• Monitors electric commercial conversion operation and assists when necessary.

• If a factory representative is needed the IHW Owner will make that decision.

• Monitors IHW delivery associates, equipment and materials.

YOUR BACKGROUND

• High School education or equivalent

• Minimum 1+ years’ experience in a related wholesale distribution business

• Inside Sales experience

• Water Heater Product Knowledge

Following is a list of physical and mental requirements identified as necessary to achieve the essential functions of this role:

• Attendance – Ability to maintain the scheduled days and hours, including onsite presence at the assigned location as specified.
• Physical Capacities – Lift up to 25 pounds on occasion, sitting and standing for extended periods.
• Operation of Office Equipment — Job requires operation of equipment common to office settings, including computers, copiers, and other office equipment, including Near Vision, Manual Dexterity, and working in proximity to equipment.
• Oral Communication Skills – Speaking, Speech Clarity, and Speech Recognition.
• Written Communication Skills – Writing, Reading and Written Comprehension, and Written Expression.
• Mental Capacities – Achievement/Effort, Active Listening, Adaptability/Flexibility, Analytical Thinking, Attention to Detail, Category Flexibility, Concern for Others, Cooperation and Coordination, Critical Thinking, Deductive Reasoning, Dependability, Independence, Inductive Reasoning, Information Ordering, Initiative, Innovation, Maintenance of Relationships, Integrity, Oral Comprehension and Expression, Problem Sensitivity, Selective Attention, Self-Control, Service Orientation, Social Orientation, Social Perceptiveness, Stress Tolerance, Support, and Time Management.

Our commitment to excellent customer service is just part of our story. We’re also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All full-time associates are eligible for the following benefits:

• Medical and Dental Insurance

• Flexible Spending Accounts and Health Savings Accounts

• Company-paid Life Insurance

• Short Term Disability

• 401(k) Plan

• Paid Time Off (PTO) - plus paid holidays

• Parental Leave

Voluntary benefits:

• Vision

• Long-term Disability

• Voluntary Life and AD&D Insurance

• Additional Voluntary Benefits through Corestream

We're an equal opportunity employer and we welcome diversity and inclusion! Reece USA is an Equal Opportunity Employer— Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law.