Content Management Associate (Knowledge Specialist Team) – Hybrid (USA) R0057373 | FCC | CLC C T Corporation System - Wolters Kluwer
The Content Management Associate (Knowledge Specialist Team) solves internal queries posed by CT BL team members related to knowledgebase issues and licensing nuances across all industries. The Content Management Associate (Knowledge Specialist Team) is dedicated to providing rapid and accurate answers so that adjacent teams are able to fulfill client orders and move projects toward completion. Additionally, the Content Management Associate (Knowledge Specialist Team) is responsible for updating, maintaining, and growing the BL Brain knowledgebase via data recapture protocol and proactive research to ensure accurate information is retained across all industries.
Hybrid: Eight days a month we come together in the closest office (USA) within 50 miles to experience the value of connecting with colleagues. You will report to the Manager, Content Management and work under the leadership of the Associate Director, Customer Success. This role is a part of FCC | CLC C T Corporation System - Wolters Kluwer. Please view the site office location directory for potential office preferences nationwide. | |
Content Management Associate (Knowledge Specialist Team) – Hybrid (USA) R0057373 • Southwest Pkwy, Austin, TX, USA
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