Catering Coordinator

Catering Coordinator

The Catering Coordinator provides administrative and operational support to the Catering Department, ensuring smooth coordination of member and client events. This position plays a key role in maintaining the department's efficiency, accuracy, and service excellence. The Coordinator ensures that each Jonathan Club member, client, or prospective client receives professional, timely, and accurate information regarding existing or future events. Additional responsibilities include assisting with internal Club events, collaborating across departments, and contributing to initiatives that uphold the Club's service culture and hospitality standards.

The Catering Coordinator is responsible for the following:

• Answer and route calls to the Catering Office professionally and accurately; record and deliver messages promptly.
• Assign leads and accounts to the appropriate Sales or Catering Manager based on deployment guidelines.
• Prepare, proofread, and distribute correspondence (letters, proposals, contracts, and emails) for assigned managers, ensuring 100% accuracy.
• Maintain organized and complete account files, including reports, correspondence, and related documentation.
• Navigate event software systems to input and update group information, block meeting spaces, and run relevant reports.
• Prepare proposals, contracts, and Banquet Event Orders (B.E.O.s) accurately and in accordance with departmental standards.
• Manage changes to B.E.O.s promptly and communicate updates to all relevant departments.
• Compile, distribute, and update Daily and Weekly Event Sheets in coordination with the Catering team.
• Assist in conducting site inspections for both prospective and confirmed events.
• Liaise with Accounting on client billing as needed.
• Maintain office supplies and collateral materials; reorder as necessary.
• Support flawless execution by coordinating with Banquet, Culinary, Engineering, Housekeeping, and other departments.
• Communicate professionally with members, colleagues, vendors, and partners at all times.

Support in-house and member events in collaboration with internal departments. Assist with special projects, seasonal activations, and departmental initiatives. Consistently uphold and represent Jonathan Club's luxury brand and service promise.

Qualifications and requirements:

• Bachelor's degree preferred; high school diploma or equivalent with a minimum of one year of relevant experience required.
• Prior experience in a private club, luxury hotel, or high-end catering environment strongly preferred.
• Proficiency in event management software (Tripleseat, Delphi, or similar) and Microsoft Office Suite.
• Exceptional attention to detail, organization, and time management skills.
• Ability to handle multiple priorities in a fast-paced, member-centric setting.
• Familiarity with food and beverage standards, special dietary needs, and upscale service practices.
• Excellent written and verbal communication skills in fluent English.

Physical and schedule requirements:

• Prolonged standing, walking, and mobility as needed during events.
• Ability to lift and carry up to 25 pounds.
• Flexible schedule; evening, weekend, and holiday availability required based on event schedule.

Club values:

Jonathan Club is dedicated to excellence in hospitality, member satisfaction, and fostering a respectful, inclusive, and service-focused workplace. Team members are expected to demonstrate professionalism, integrity, and a continuous commitment to improvement.

Pay Range: $20.00/hour - $24.00/hour

The statements in this job description are intended to describe the essential nature and responsibilities of the role. They are not intended to be all-inclusive.

At Jonathan Club, our values of Family, Community, Wellness, Respect, and Passion are at the heart of everything we do. Our mission is to enrich the lives of our members by providing an extraordinary experience at both the Town and Beach clubhouses.

Embracing diversity of interests, friendships, and community outreach, we are committed to creating a welcoming environment that fosters lifelong connections.

Jonathan Club is an Equal Opportunity Employer - M/F/Disability/Gender Identity/Sexual Orientation/Veteran. Jonathan Club will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for hiring.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.