The Senior Director, IT Project Management has overall responsibility for planning, executing, tracking, and managing the schedule, scope, and cost of all projects within the Association's project portfolio. The Senior Director promotes the use of consistent and standardized project management procedures and methodologies, including both Waterfall and Agile approaches, to support the effective planning, execution, and delivery of IT initiatives in alignment with industry standards such as PMI and the Scrum Alliance. This role is accountable for the implementation of an IT quality management program that monitors key performance indicators and identifies areas for continuous improvement.
In addition, the Senior Director leads, manages, and coaches the IT project management and quality management team, ensuring high performance, professional development, and adherence to best practices. The role directs overall project portfolio activities, applying strong technical expertise and business acumen to proactively manage risk and resolve escalated issues. The Senior Director supports the development of a project roadmap that aligns with Association objectives and priorities, while fostering collaboration across business and technology teams to ensure successful project delivery and sustained quality management outcomes.
Responsibilities include overall responsibility for planning, executing, tracking, and managing schedule, scope, and cost of all projects in the IT project portfolio, implementation of an IT quality management process that monitors key performance indicators and identifies areas for improvement, and promoting the use of consistent and standardized procedures and methodologies, including but not limited to Waterfall and Agile methodologies for the planning, execution and delivery of Association IT projects (PMI & Scrum Alliance) and Quality Management best practices (ITIL).
Qualifications include a Bachelor's Degree, Master's degree preferred (e.g. MBA), PMP, ITIL or other subject matter certifications, at least 5 years (preferably 10 years) leading an IT project management office that includes release and change management and quality management, and at least 5 years (preferably 10 years) work experience in IT project management, business analysis, release/change management and/or quality management.
Knowledge, Skills and Abilities include strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles, strong experience managing a large project portfolio, including large-scale, high visibility projects, excellent oral and written communication and presentation skills, solid understanding/work experience in the methodologies, techniques and best practices used in Project Management, Business Analysis, Change Management, and Continuous Quality Improvement, strong knowledge and/or training in business and operations concepts, experience hiring, training, mentoring and managing a project team of 10 or more members, and familiarity working with artificial intelligence, specifically Anthropic's Claude.
Sr. Director, IT Project Management • Chicago, IL, United States
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