Housekeeper
Capital VacationsSedona, AZ, United StatesFull-time
Flagstaff Group Home ManagerNestVillage LLC • Flagstaff, AZ, United States
Flagstaff Group Home Manager
NestVillage LLC • Flagstaff, AZ, United States
30+ days ago
Job type
- Full-time
Job description
House Manager
The House Manager oversees the full operational, staffing, and compliance functions of a residential group home for adults with developmental disabilities. This role is responsible for managing personnel, ensuring regulatory compliance, coordinating services, and maintaining a stable, well-run home environment. While the House Manager may assist with coverage during staffing shortages, their primary duty is management, not direct care.
Key Responsibilities:
Staff Supervision & Leadership (Primary Function)
- Directly supervise DSPs, relief staff, and new hires assigned to the home.
- Create and maintain staff schedules to ensure full coverage at all times.
- Oversee daily workflow, shift responsibilities, and adherence to agency practices.
- Provide coaching, corrective action, and performance feedback; issue write-ups as needed.
- Participate in hiring decisions, including interviewing, selection, and recommendations for employment.
- Make recommendations regarding promotions, discipline, training needs, and termination that carry significant weight.
Home Operations Management
- Oversee the general operations of the home, including household logistics, supply management, meal planning oversight, and maintenance coordination.
- Ensure documentation is accurate and compliant, including logs, incident reports, staff notes, and regulatory files.
- Maintain the home's calendar, appointments, inspections, and required service activities.
- Serve as the primary liaison for families, case managers, healthcare professionals, and external partners.
Compliance & Quality Assurance
- Ensure the home meets all state licensing, Medicaid waiver, and agency compliance standards.
- Review and monitor staff implementation of individual service plans and behavior protocols.
- Conduct routine audits of home operations, records, and safety practices.
- Respond to and document incident reports; implement corrective measures.
Administrative & Organizational Support
- Manage household budgets within agency guidelines; track expenditures and submit required financial reports.
- Maintain staff records, training compliance, and timekeeping accuracy.
- Prepare and submit administrative reports, updates, and summaries to upper management.
- Coordinate team meetings, training schedules, and ongoing communication to ensure operational consistency.
Limited Direct Support (As Needed Only)
- Provide temporary hands-on support only during staffing shortages or emergencies to maintain client safety and regulatory compliance.
- These tasks are not part of the role's primary function and occur on an infrequent, as-needed basis.
Qualifications:
- High school diploma or GED required; associate or bachelor's degree in Human Services or related field preferred.
- Prior supervisory experience in human services or residential care strongly preferred.
- Strong knowledge of licensing regulations, documentation standards, and compliance requirements.
- Excellent communication, leadership, and problem-solving skills.
- Valid driver's license and clean driving record.
- Ability to work flexible hours, including on-call responsibilities.
Work Environment:
- Residential group home environment requiring oversight across multiple shifts.
- Regular interruptions, shifting priorities, and after-hours decision-making are standard for this role.
- Occasional physical activity may be required during emergency situations, but this is not a core function of the job.
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Flagstaff Group Home Manager • Flagstaff, AZ, United States
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