The Tight Embedded Accounting HQ is in Washington, DC, in the renowned Dupont Circle neighborhood, directly across the street from the Dupont Circle Metro Station. We are in our high-energy office 5 days a week, and we're looking to bring on an A+ enterprise partnerships leader who embraces the opportunity to collaborate with high-trajectory, AI-native teammates in our HQ. Tight's product is growing at a rapid pace, with a recently revamped (and debt-free) architecture focused on LLM use cases for the future of Agentic Accounting. We're looking for a leader who not only embraces the growth but also is excited by the amount of change that comes with this growth. Many financial technology (FinTech) platforms are building products that leverage Tight's Embedded Accounting MCP Server, UIs, APIs and SDKs; over 1.3M users are leveraging said products. Tight's team aids these FinTechs in how to leverage its MCP Tools, Embedded UI, APIs and SDKs to build these products. Tight's Customer Success team interfaces directly with the FinTech's product/engineering teams, soliciting and obtaining critical product feedback that drives the direction of Tight's products.
Tight is now creating an Enterprise Partnerships operation, which will encapsulate the following areas (on a per-customer-partner basis): 1. Onboarding 2. Adoption (including activation rates, retention rates, and cohort analysis) 3. Support (the vast majority of what the current Customer Success operation does) 4. Revenue growth (which all of the above lead to)
We're looking for an enthusiastic, quick, and passionate leader who is an expert at:
Qualifications:
Importantly, at Tight, we are looking to utilize your existing skills to improve the customer experience, and then the sky's the limit responsibility/growth wise based on where your skill development and interests lead.
Enterprise Partnerships Technical Lead • Washington, DC, United States
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